Offer summary
Qualifications:
Bachelor's degree in Economics, Business Administration or related fields, Previous experience in credit collection, customer service or related roles, Proficiency in MS Office package (basic to intermediate Excel), Ability to quickly identify problems and find solutions, Effective communication, proactive, analytical, team player.Key responsabilities:
- Implement daily collection strategies
- Handle low to medium delinquency portfolios, perform phone collections, manage internal systems
- Manage objections with negotiation and persuasion skills
- Identify payment clarification cases aligning with internal processes
- Perform data analysis
