Senior Manager, Delivery

Who we are:

At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. We’re on a mission to change that, to make banking work better for everyone. 

Join us as we bring banking and financial services technology into the digital-first world. Where our best-in-class, cloud-banking platform is igniting financial change globally. Where we are enabling our customers to build great banking experiences for their customers; in a faster, more flexible and more dependable way than ever before. 

If this mission drives you, if you are bold, curious, customer-obsessed and ready to embrace a challenge, then we want you on our team. 

At Mambu our people are the foundation! We prioritise continuous learning and development to empower Mambuvians for success and growth. We provide a learning budget by function for professional development and offer a comprehensive L&D program that enhances both technical expertise and soft skills.

Let’s rewrite the rules of banking together!

We are seeking a highly skilled and motivated Delivery Manager to lead our EMEA team. In this role, you will oversee the delivery of critical projects, ensuring that they are completed on time, within scope, and to the highest quality standards. You will work closely with cross-functional teams, stakeholders, and clients to drive client success. 

• Your mission is to:
• Team Leadership: Manage and mentor our EMEA delivery team, fostering a collaborative and high-performance work environment.
• Take ownership of the successful end-to-end implementation of Mambu to new clients through effective team leadership, collaboration, and client engagement.
• Ensure implementations are delivered by the team within scope, budget, time constraints, and deliverables are of the highest quality.
• Establish, document, measure, and quality check processes to ensure efficient and repeatable operations.
• Manage scope of projects from inception to closure. 
• Coordinate resources, prepare project teams for kickoff and ensure effective completion of project milestones, control project scope and mitigate risks.
• Ensure project consultants are delivering to configuration, and methodology standards.
• Provide visibility of project status to other teams and senior management.
• Work with other product teams to organize, schedule, and deliver work dependencies in cross-team projects.
• Build strong customer relationships and help our customers get the most out of the product and our business.

Your experience includes:

• You have 5+ years’ experience leading a delivery team  in Professional Services, Banking, Fintech, Consulting, Product or related fields
• You have prior experience leading the scoping and delivery of technology services or digital transformation engagements, including project and engagement management
• Experience in Agile methodology strongly preferred

Your colleagues would say:

• You have exceptional organisational and time management skills, and have the ability to adapt to changing priorities in a fast-paced environment
• You have the desire to continuously improve and enhance individual and team knowledge, and have the ability to lead others towards self-management
• You have excellent interpersonal and communication skills in English with the ability to work across geographic and cultural boundaries. You possess an attitude of transparency.
• You are not satisfied with what’s already available and have the curiosity to revise and improve things in the name of progress.

Your future

We aim to be the leading cloud-banking platform, powering the future of banking and igniting financial change globally. If you want to join a collaborative, inclusive team of experts changing the lives of billions, this is where you belong.

Let's connect!

Follow Mambu on LinkedIn for the latest Fintech trends and success stories. Connect with us on Facebook, Instagram, and YouTube to experience our vibrant culture. Explore our mission, values, and the world we're building at mambu.com/careers. 

Follow the work of our Product and Engineering teams as they continuously make our products and platform bigger, better, faster and stronger. Check out our Medium Product & Tech Log.

As part of the recruitment (or HR onboarding) process, you will be required to obtain authorised criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results.

Don’t meet every single requirement? Studies have shown that many job seekers (including women, people of colour and people from diverse backgrounds) are reluctant to apply to jobs unless they meet every single qualification. 

Here at Mambu we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Mambu is committed to working with and providing equal opportunities to people with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, and are in need of a reasonable adaptation of the process to accommodate your needs, please contact us at talent.acquisition@mambu.com and let us know how we may assist you.