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Community Engagement Specialist

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Salary: 
59 - 76K yearly
Experience: 
Entry-level / graduate
Work from: 
Minnesota (USA)

Offer summary

Qualifications:

Bachelor’s degree in relevant field, 2 years experience in local government, nonprofit, or public safety setting OR equivalent of 6 years' post-secondary training/professional education.

Key responsabilities:

  • Manage, enhance funding programs
  • Review/improve funding criteria
  • Lead Region 5 member support
  • Maintain data accuracy standards
  • Develop strategic plans
Sourcewell logo
Sourcewell
201 - 500 Employees
About Sourcewell
Sourcewell is a self-supporting government organization, partnering with education, government, and nonprofits to boost student and community success. We provide training and shared services to our central-Minnesota members. Throughout North America, we offer a cooperative purchasing program with over 200 awarded vendors on contract. On behalf of our 50,000 members, Sourcewell conducts competitive solicitations, awarding to the most responsive and responsible vendors at the manufacturer level. Members can purchase off these contracts through their local dealers, streamlining the procurement process. Sourcewell is driven by service and the ability to strategically reinvest in member communities. Our Mission: To build valued relationships, deliver innovative solutions with integrity, and exceed the expectations of our members. Our Vision: Sourcewell provides member-centered solutions that enable Government, Education, and Nonprofit agencies to work more efficiently and leverages its resources to effectively re-invest in the communities we serve as an invaluable Service Cooperative partner. Sourcewell uses social media to present news/info relating to Sourcewell and the procurement profession. We encourage interaction, but please note this is a moderated online discussion site and not a public forum. Once posted, Sourcewell reserves the right to delete from its Page submissions that contain: (I) vulgar language (ii) personal attacks of any kind (iii) comments that target or disparage any ethnic, racial, or religious group (iv) spam or links to other sites (v) promotion or endorsement of commercial services, products, or entities (vi) content that is clearly off topic (vii) advocacy of illegal activity (viii) promotion of particular services, products, or political organizations or candidates (ix) copyrights or infringements Comments on this Page do not reflect the opinions and positions of Sourcewell.
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Job description

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Your missions

Position Title:

Community Engagement Specialist

Salary Range:

$58,754.51 - $76,380.88

Job Description Summary:

This role involves managing, enhancing, and streamlining access to reduce barriers to the funding portal. The role includes reviewing and improving funding criteria while maintaining knowledge of member needs. Responsibilities involve leading support for Region 5 members by ensuring easy access to funding programs, providing educational resources, and conducting regular member account reviews. Additionally, the position requires maintaining data accuracy standards and implementing strategic plans in collaboration with the Community Solutions team.

Job Description:

Essential Duties and Responsibilities

  • Manages funding program design and portal accessibility, in partnership with advisory councils and member engagement initiatives to reduce Region 5 member barriers.
  • Reviews funding programs to suggest eligibility criteria improvements, clearer language, and ongoing enhancements.
  • Proactively maintains deep knowledge of all member requests, emergent needs, and challenges.
  • Collaborates seamlessly with internal and external subject matter experts to assess the impact of funding options and enhance community relationships.
  • Helps to identify gaps in member usage of the funding portal.
  • Writes and distributes recommendations for funding program design and portal accessibility.
  • Utilizes appropriate tools to curate and maintain an understanding of internal and external stakeholders that shape member usage of funding programs.
  • Answers member inquiries efficiently related to funding program design and portal accessibility and ensures smooth operations and clear communication.
  • Consult with internal stakeholders to identify and address member needs related to portal navigation and accessibility.
  • Develops and leads specialized Region 5 member support to improve funding program design and portal accessibility.
  • Ensures regional members can easily access funding options by creating streamlined processes.
  • Provides one-on-one consultations, workshops, and resources to improve understanding of the funding portal, raise application quality, and ensure smooth operations.
  • Conducts annual reviews of member accounts to update information and maintain access.
  • Provides troubleshooting assistance for funding program content and portal accessibility.
  • Evaluates member engagement initiatives to improve funding program design and portal accessibility.
  • Creates community relations calendar with key dates and events for local governments, nonprofits, and public safety to leverage awareness of funding programs and portal usage.
  • Serves as the primary link between regional members' needs and technical improvements related to funding program design and portal accessibility.
  • Actively seeks, captures, and promotes user stories via stakeholder interviews, focus groups, and case studies.
  • Monitors outreach and engagement efforts to tie funding access to member engagement strategy.
  • Joins in member engagement and community events to grasp regional dynamics and build stakeholder relationships.
  • Provides advisory on community relations related to funding program design and portal accessibility, using best practices and consistent methods.
  • Demonstrates an unwavering commitment to quality, accuracy, and consistency, ensuring strict adherence to data accuracy. Proactively suggests additions to communication tools, like frequently asked questions, office hours, and additions to the organizational knowledge base. Compiles quantitative and qualitative data as it relates to funding program design and portal accessibility. Coordinates with marketing to enhance messaging, build community relations, and promote community impacts.
  • Research legislative trends and resource programs that align with community needs and strategic goals.
  • Represent Sourcewell at industry conferences as a speaker, vendor, or attendee.
  • Travel regularly to regional cities, counties, townships, nonprofits, and state associations to understand and represent the voices of Region 5 members effectively.
  • Provide regular feedback to the Director of Resources and Development on strategy implementation and future planning.
  • Other duties as assigned.

Additional Job Description:

Required Qualifications

  • Bachelor’s degree in a relevant field AND two (2) years of experience in a local government, nonprofit, or public safety setting
  • A combination of post-secondary training, professional education, and related experience equivalent to six (6) years.
  • Intermediate proficiency in Salesforce CRM and other technology platforms, like Cvent, Wrike, and Microsoft 365. Demonstrated understanding of the dynamics of local governments, nonprofits, and public safety.

Preferred Qualifications

  • Established regional relationships across local government, nonprofits, and public safety.
  • Advanced proficiency in Salesforce CRM and other technology platforms, like Cvent, Wrike, and Microsoft 365.

Position open until filled.

Salary Range:

  • Community Engagement Specialist, Grade 6, $58,754.51 - $76,380.88 per fiscal year, commensurate with experience.

First review of applications will take place June 17th. If interested, please submit your application prior to this date to be considered.

Location:

  • This is a remote position, within Minnesota, and is subject to Sourcewell's telecommuting policies and procedures. Applicants should be located within feasible proximity to the counties we serve.
  • Region 5 includes: Todd, Wadena, Crow Wing, Cass and Morrison counties.
  • You must be able to commute throughout the region at least 3 days a week, and be available for some evening meetings.
  • Sourcewell is currently accepting applications from all states, except the following: California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Rhode Island, Vermont, and Washington. Applicants living in or planning to relocate to a state not on this list are encouraged to apply. *

Sourcewell exists to empower community success. We stand with our partners in government and education striving to recognize and honor the differences in each of our community members. We are committed to removing barriers to equity.

Values

  • Seek. Be curious.
  • Empower. Be accountable and liberate others.
  • Impact. Be a difference maker

Full Time/Part Time:

Full time

Position Type:

Regular

Scheduled Hours:

40

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

CRM Experience

Soft Skills

  • Excellent Communication
  • Interpersonal Skills
  • Proactive Mindset
  • Leadership
  • Effective Collaboration
Are you interested?

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