Software Quality Assurance Analyst

Overview:

World Travel Holdings is seeking a remote QA Analyst.   This role is intended for manual testers with experience in testing, debugging, and analysis of Web Applications.  In this role, you will contribute to our Scrum teams in creating collaborative, cohesive testing which results in improved efficiency for both our consumer facing ecommerce websites, as well as our internal enterprise application.  This individual will accomplish this task through manual testing, test creation and documentation of defects found.

About World Travel Holdings
World Travel Holdings is the nation’s largest cruise agency and award-winning leisure travel company with a portfolio of nearly 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, resort vacations, car rentals, resort day passes and luxury travel services, World Travel Holdings has a vast portfolio of private-label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and is consistently recognized as an industry leader in employee engagement and work-at-home employment. Its global presence includes operating multiple cruise brands in the United Kingdom. World Travel Holdings has offices in Wakefield, Mass.; Ft. Lauderdale, Fla.; and Chorley, England. For more information, visit WorldTravelHoldings.com.

• Review and analyze user stories to develop test cases and provide work estimates for the tasks in the sprint.
• Participate in agile working practices such as daily scrum meetings,sprint planning, backlog grooming and retrospectives
• Perform manual QA involving testing of Web Application and Mobile Apps
• Trouble shoot issues by connecting to different browsers and devices via Browser Stack or similar application, pulling, and analyzing log files, and checking the backend SQL databases
• Enhance existing regression test scripts as needed
• Coordinate with the Scrum team on application defects and enhancements to ensure proper escalation and follow up
• Review automation script results and manually recreate issues when necessary
• Identify and log defects providing clear documentation and thorough analysis with the use of our internal tracking tools on all issues found
• Create and maintain test data as required

• Bachelor’s Degree or industry experience equivalent to 5+ years in quality assurance testing
• Experience working with database with the ability to create simple queries
• Working knowledge of basic SQL and understanding of relational databases
• Hands-on experience with cloud-based testing tools such as Browser stack
• Ability to read and interpret logs and XML files
• Experience using Google Dev Tools for debugging
• Experience using Postman for API testing
• Experience with testing within an Agile and/or Scrum environment
• Experience with bug tracking, test case management and other collaboration tools
• Proven ability to dig deep to trouble-shoot test failures using analysis tools such as SQL, log readers, testing tools, developer tools, and cross browser testing
• Ability to easily shift priorities and multi-task based upon changing company needs
• Highly collaborative and able to give/receive critical feedback
• Ability to learn new applications quickly
• Solid ability to take ownership and initiative
• Ability to conceptualize complex requirements, think logically and creatively, work on tasks simultaneously, and be very detail oriented