Build/Test Senior Analyst - HRIS - Business Systems Transformation

Job Description:

Position:  Build/Test Senior Analyst – HRIS

Job ID:  2024-37916

Status:  Temporary Full Time (1) - July 2024 to December 2024
Department:  Business Systems Transformation

Program:  Information Services

Role Level:  Professional Group (PG08) - $35.27 to $44.09 per hour

Site:  Flex First (with availability to work at all sites as required)

Hours of Work:  37.5 per week

Posted:  June 17, 2024

Internal Deadline:  July 1, 2024

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada.  THP is comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Care Center at Humber. THP serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission:  A New Kind of Health Care for a Healthier Community

Our Values:  Compassion, Excellence, Courage

Our Goals:  Quality, Access, Sustainability

Our Enablers:  People, Education, Innovation, Research

The Position:

THP is undertaking the modernization of its business systems, specifically its human resources, payroll and staff scheduling systems. A project team has been established to oversee the planning and implementation of this project and it will be working with external partners and vendors throughout this process.

The Build/Test HRIS Team Member is a highly motivated individual who will use their experience, computer science, and/or technical skills to support THP’s Business Systems Transformation project, in particular the preparation for and ultimate implementation of a new staff scheduling and workforce management system that will be integrated with THP’s new human resources and payroll systems. To date, the design and configuration components of the implementation have been completed, with the focus now on functional testing, integration testing, conversions, reporting and payroll reconciliation. Reporting to the Director, HRIS, the Build/Test HRIS Team Member will provide support by documenting design/configuration decisions, monitoring any changes and testing functionality once built. This role will also support go-live activities in October 2024.

This role is primarily remote, however, on-site presence at any one of THP’s three hospital sites or off-site locations may be required from time to time as deemed necessary by project leadership.

Here’s what you will get to do:

• Key member of implementation team;
• Support the ongoing development and optimization of the business system;
• Ensure functional requirements are addressed in the solution by leveraging business decisions made and documented and building them into the business solutions;
• Test the solution, reports and interfaces, and identify issues and errors that must be corrected;
• Escalate design, build and test issues as appropriate;
• Support configuration and specification design / design updates;
• Gather and document business requirements related to business process and practice and any governing collective agreement and/or policy compliance rules;
• Develop specifications documents, test plans and execute testing for business system updates and enhancements;
• Administer security and audit requirements; conduct user access audits; maintain records of access requests/changes;
• Participate in working sessions and discussions pertaining to the business system;
• Establish relationships with other build / test analysts and resources on the project to ensure appropriate information sharing and standardization across workstreams;
• Participate in testing and analyze technical issues associated with the business system solutions;
• Monitor and maintain integration map of various interfaces flowing in and out of HR, payroll, and WFM systems;
• Work in close collaboration with all streams, operations experts, and third parties for robust end-to-end system;
• Provide end-user support by troubleshooting, investigating, resolving and/or escalating appropriately;
• Participate in change control process for all planned application and technical activities;
• Achieve certification on the vendor application (if required);
• Provide materials relevant to the Project;
• Participate in interviews/meetings/workshops and advance decisions as required;
• Participate in knowledge transition;
• Provide feedback/validation and approval for documents provided, within agreed upon timelines;
• Escalate issues that may impact the Project timelines or key milestones to the PMO;
• Perform other duties as required.

Here’s what you need to have:

• Successful completion of either a University Degree or College Diploma in a Science, Business, Human Resources, or a Health-related discipline;
• 2-5 years of relevant experience in the areas of HRIS, payroll and WFM applications and implementation;
• Experience with business system solutions and/or experience with a HRIS for a large organization an asset;
• Experience in building / testing or supporting Oracle back office products is highly preferred;
• Experience working on a project team responsible for a major information system implementation an asset;
• Experience with systems development, testing and configuration is preferred;
• Highly process oriented with developed quantitative and qualitative analytical skills;
• Excellent problem-solving ability and critical thinking skills;
• Knowledge of human resource policies and procedures to ensure the applicable back office systems meets organizational needs and compliance to legislatives rules;
• Demonstrated confidence to support end users and ability to troubleshoot issues and convey complex technical information;
• Demonstrated ability to develop clear and concise recommendations keeping in mind the end users need and overall organization impact;
• Ability to successfully work in a fast-paced, complex, and changing work environment and manage multiple priorities;
• Demonstrate advanced capability with all Microsoft Office related products;
• Excellent technical and computer skills;
• Ability to work both independently and in teams;
• Demonstrated ability to interpret information;
• Thorough understanding of correlation between payroll, time & attendance, onboarding, lifecycle transactions, position management, scheduling, and reporting;
• Skilled in diagnosing and solving complex process problems and providing detailed analysis;
• Exceptional time management skills and an ability to multi-task / manage multiple priorities;
• Excellent collaboration skills with others to achieve the best results and deliver the most value;
• Experience in a unionized operating environment is a strong asset;
• Ability to be on site at THP’s hospital or satellite sites with 24 hours’ notice, if deemed necessary, a must (Any travel expenses incurred to be on site are the sole responsibility of the employee).

Internal candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities.  If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

We offer employees, in roles that are conducive to remote work, the flexibility and the right mix of remote and in-office work (approximately 90/10). Acknowledging that the primary work space will be remote work from home, but there will be times when onsite presence is appropriate just as there will be times when onsite presence may not be possible. The expectation is that remote work locations, as part of the Flex First program, will be in the employee’s place of residence, and adhere to all THP policies and procedures, with special consideration towards privacy.  Since employees should be available to return to the workplace with 24 hours’ notice, remote work outside of the province or country is not acceptable.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted.