Psychiatry Support Coordinator (Remote)

Welcome to Foresight Mental Health. We’re so glad you’re considering joining our team.

At Foresight Mental Health, we are committed to supporting our team of diverse providers and offering compassionate care to our clients! Join us in this new year to continue our mission of improving access to high-quality, affordable mental health care with exciting updates for 2024.

At Foresight, the Psychiatry Support Coordinator is responsible for handling member and provider requests efficiently and effectively and providing support to the Foresight provider team. This position has a schedule of M-F 11a-8p CST working from a home office.

As a Psychiatry Support Coordinator, you will:

• Collaborate with department leads and team members to ensure tasks are handled promptly and properly
• Attend meetings placed by supervisor(s) to stay up to date with relevant changes
• Communicate and collaborate with team members and complete tasks in a timely manner
• Coordinate scheduling, medication refill requests, prior authorizations, lab orders and genetic testing, as well as assisting in documentation requests. 
• Complete AMD and G-Suite tasks in order to achieve the projected metrics. 
•  Effectively utilize conflict resolution and de-escalation techniques to resolve any member issues and support distressed members

What We're Looking For:

• One-plus year(s) of customer experience 
• One-plus year(s) of experience in the mental health field/Clinical Setting as a pharmacy technician required
• Bilingual in Spanish (preferred)
• Proficiency in Google Suite and EHR systems (preferred)
• Excellent verbal and written communication skills, and calm in high-stress and crisis situations
• Ability to work on a computer for prolonged periods while sitting at a desk
• Access to a private workspace that complies with the Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines
• A self-starter attitude, with a passion to grow, learn, organize and create in service to improving mental health care
• Excellent interpersonal skills and a team-player attitude

What We Offer:

• A full-time, non-exempt position with a competitive hourly compensation of $18.00-$20.00
• Comprehensive medical, dental and vision coverage
• 2 weeks starting Paid time off “PTO” that grows with tenure
• $50,000 employer provided basic life insurance
• Employer provided short term & long term disability, up to 60% of your annual salary
• Pet insurance
• Student loan counseling services
• Employee Assistance Program (EAP)

Apply today and take the next step in your career with Foresight Mental Health. Join our team and bring your expertise to transform the lives of our patients.

#IND02