What You'll Do
What is it like to work at Avalara? Come find out! We are committed to the following success traits that embody our culture and how we work together to accomplish great things: Optimism, Passion. Adaptability. Humility. Fun. Ownership. Curiosity. Urgency. Simplicity.
As our Onboarding & Learning Program Manager, you will be a key thought and delivery leader in defining and delivering great learning experiences for new hires and current employees globally, enabling us to retain and effectively grow our employees. In this role, you will be responsible for delivery of company-wide onboarding experiences for new hires and leading program management of learning & development opportunities for existing employees. As a trusted leader and advisor, you will partner with other program managers, people partners, learning and enablement teams and key leaders across the business and withing the People and Culture team to deliver valuable learning experiences for Avalarians across the globe.
Lead Program Management Of Company-wide Onboarding Experiences.
Build strong relationships with senior leaders and cross functional teams to develop a deep understanding of Avalara's business and existing onboarding process.
Act as a subject matter expert contribute perspective, insights, and knowledge on how to connect our newly hired employees to all aspect of our culture and business.
Leverage experience and best practices to simplify, scale and drive impact of company-wide onboarding programs for new employees and managers.
Partner with regional teams and leaders to ensure a globally consistent onboarding experience.
Manage and maintain the necessary tools, platforms, and SLAs to support world-class global onboarding experience.
Establish comprehensive program schedules with all dependencies related to design, build and delivery phases of onboarding and employee development programs.
Onboard, manage, and nurture relationships with external vendors, project team members and senior leaders across the organization.
Drive end-to-end project planning and program communications - coordinate the work of internal teams and external vendors, create project timelines and implementation plans, assign, and track deliverables, report on progress, and effectively leverage team resources to meet project goals.
Champion efficiencies, automation, and the use of data to measure and track outcomes.
Regularly measure and analyze program effectiveness, highlighting areas of strength and opportunity for continuous improvement.
What You'll Need to be Successful
8+ years of experience in program and project management
8+ years demonstrated success leading onboarding and employee learning & development programs.
Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
Experience and ability to influence, work in a global, high growth environment, and build cross functional relationships at all levels.
Demonstrated ability to show program effectiveness through measurable metrics.
Strong business partnering skills and professional acumen.
Ability to think and move quickly and manage difficult tradeoffs to meet deadlines.
Strong communication and the ability to paint a compelling vision.
Drive to create a positive and inclusive work environment for all.
How We'll Take Care of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
Flexible hybrid working
We support hybrid work and flexible schedules for our employees.
Learn more about our benefits by region here: https://careers.avalara.com/
About Avalara
We’re Avalara. We’re defining the relationship between tax and tech.
We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.
Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.
We’ve been different from day one. Join us, and your career will be too.
EEO Statement
We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
