Offer summary
Qualifications:
Completed commercial education or equivalent qualification, At least 6 months of proven prior experience in customer service, Excellent German skills (verbal and written – at least C1), Proficient in PC usage and multitasking, Friendly, respectful, and customer-oriented demeanor.
Key responsabilities:
- Provide general product advice, sales, and individual consultation to customers
- Handling inbound calls and emails, resolving customer inquiries with available information
- Serve as the primary contact for clients and maintain customer relationships