Senior Test Lead, WoW

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Job Description:

The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard Entertainment Quality Assurance (QA).

Blizzard QA is a close-knit team; we care about problem solving, providing opportunities for professional growth, and succeeding together. We genuinely love what we do for a living and expect the same from everyone who joins us. If your career is ready for its next great challenge, get in touch and let’s get to work!

The ideal candidate has experience in software and/or game release management experience at a global scale. They have a proven ability to evaluate, implement, and iterate on software deployment best practices. The candidate should have experience coordinating and communicating current release planning and status, including evaluation of release readiness from a Quality Assurance perspective. Additionally, this role is expected to manage live deploy issues during the live support windows.

Statement of work location

This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.

Responsibilities

• Lead, recruit, coach, and manage a team of 4 towards individual and team excellence
• Partner and provide high value quality and release-related services to development leadership
• Accountable for the quality of all work and relationships on their team
• Drive test development, estimation, planning, execution, reporting, and closure
• Coordinate responsible test area with regional teams
• Project manage schedules for responsible test area and maintain
• Create, monitor, and control metrics impacting product and team quality
• Analyze product quality and usability, associated system limitations, and report on risk
• Host test closure activities; e.g. testware evaluation, knowledge transfer, retrospectives
• Lead, connect, and partner with teams across Blizzard towards quality initiatives.
• Develop training materials for project team and lead workshops for test leadership, requirements gathering, and risk identification
• Coach and develop leadership talent across the department for succession planning
• Champion and influence software development best practices and the customer experience always
• Vendor management and coordination of test activities
• Other duties as assigned

Requirements

• Bachelor’s degree in related field or equivalent experience
• Management experience: 5+ years
• Shipped multiple game titles as a test lead
• Experience with white/gray/black box and automation test methods
• Demonstrated experience in test planning for complex features/systems
• Certification in any of the following: PMP, Scrum Master, ISTQB-ATM
• Passion for video games and software quality

Pluses

• Coding knowledge: XML/HTML, JavaScript, Python, Java, C/C++/C#, SQL
• Familiarity with Blizzard Entertainment line of products and services

Your Platform

Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.

Our World

Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered.

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!  Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company.  You can learn more by visiting https://www.benefitsforeveryworld.com/.