Liability Claims Adjuster - Hybrid/Remote

Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

We are seeking several dynamic Liability Claims Adjusters to join our team. These are hybrid / remote roles in the eastern or central time zones and we will consider candidates with a CT, NY, RI or reciprocal license.

Position Summary

This position is responsible for the investigation, administration, and settlement of automobile collision, comprehensive, property damage and / or bodily injury / UM / UIM claims. Must perform coverage, liability and damage analysis, maintain timely correspondence and determine the best course of action with medium levels of autonomy, while working closely with clients and claimants as an experienced claims professional. This is a salary, non-exempt full- time position.

Essential Functions

• Investigate new claims and initiate timely contact with clients and claimants to determine appropriate actions to be taken.
• Read and comprehend insurance policies.
• Properly evaluate liability and damages, address time limit demands appropriately.
• Negotiate settlement with claimants.
• Report to client and carrier requests regarding claim status and follow through on recommended actions.
• Remain in direct compliance with company policies and procedures, including MMSEA reporting.
• Maintain active adjuster license in states where this is required.
• Maintain valid driver’s license and automobile insurance.
• Prompt and regular attendance to pre-approved work schedule.
• Ability to utilize windows-based claims systems and Microsoft type applications.
  
  
  

Marginal Job Function

• Refer claims occasionally to complex loss adjusting teams and subrogation specialists.
• Meet with clients and account management to conduct claim reviews. This involves account location visits to present cost reports, reserves, active claims and settlement recommendations.
• Performs other duties as assigned by your supervisor.
  
  
  

Qualifications And Educational Requirements

• Must have CT, NY, RI or a reciprocal adjuster license.
• Must have 3-5 years’ experience handling auto first and third party claims in any jurisdiction.
• Build a working knowledge of state negligence laws.
• Minimum of one year experience and licensed as an automobile adjuster.
• Some experience with medical terminology is essential.
• Exceptional communication and interpersonal skills.
• Detail-oriented with strong organizational and time management skills.
• Excellent customer service and telephone skills.
• College degree is preferred.
• Continuing education and seminars related to changing claim laws.
• Ability to work in a team environment under direct management to complete assignments.
  
  
  

Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, life insurance and 401(K) with match. If you are seeking a career where you can achieve great things for great clients in a supportive and collaborative environment, then we may be the place for you.

Values

At Charles Taylor, our values define our identity, principles and conduct. The person in this role will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration.

Why join Charles Taylor?

We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.

We are very committed to ensuring our people are given continuous learning and development. As well as structured induction programs and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum.

Equal Opportunity Employer

Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.