Offer summary
Qualifications:
Completed education in IT or related field, strong customer service orientation, good communication skills in German and English, technical affinity and enthusiasm for digital health solutions., Knowledge of clinical systems and medical communication standards (HL7 or FHIR) is an advantage..Key responsabilities:
- Provide support to users, utilize tools efficiently to address support requests, collaborate with development team to resolve complex cases quickly, assist medical staff and patients in using and understanding the application.
- Contribute to the continuous improvement of knowledge database.
