Financial payment clerk /Part-time - Bilingual English/Spanish Encouraged (Office Specialist 2

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We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Would you like the rewarding opportunity of working in a vibrant office environment assisting caseworkers where each day brings new challenges? Perhaps you are eager to use your clerical skills to build strong connections and learn more about the work of a child welfare casework? From ensuring the timely production of all payments to provide assistance as needed and scheduling meetings, this Office Specialist position may be the one for you!

Join our Astoria Child Welfare team and be a part of a rewarding journey, making a lasting impact on the lives of children and families in our vibrant community. Together, let's make a lasting difference!

Please note the following:

• This position is a part-time, in-office position.  There is NOT a remote option.

• The schedule will be 20 hours/week with a schedule to be arranged with your supervisor.

• Part-time employees are eligible for benefits at a prorated rate. Part-time employees are paid on an hourly basis, so depending on the schedule worked, the benefits and the holidays will be pro-rated as well.

• If you are bilingual in English and Spanish, you may receive a 5% differential pay contingent upon passing language test(s) evaluating your proficiency in the bilingual needs of the position.

Oregon Department of Human Services (ODHS), A place to belong and make a difference!

• When you join the ODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.

• Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision. 

• We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency and we are committed to integrating equity into all we do. The Equity North Star has four points that explain the agency's goals related to equity, inclusion, and racial justice.

• We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more!

Your duties at a glance

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.  

As an Office Specialist, you will:

• Process one-time payments including funds requests / SPOTS purchases, resource parent mileage reimbursements, resource parent childcare reimbursements, and travel reimbursements.

• Greet clients, public and other agency officials at the front reception desk, providing assistance as needed, notifying appropriate staff of client’s arrivals and directs visitors to appropriate meeting rooms.

• File closed case files, pull case files as needed, periodically remove older closed cases for archiving, prep & log information, create archive list, send to archive

 What you need to qualify

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR

An associate degree in any field; OR

An equivalent combination of education and experience.

Essential attributes

We are looking for candidates with:

• Experience with organizational skills including multi-tasking, prioritizing work and paying close attention to details.

• Experience using Microsoft Excel, Word, Outlook, Internet Explorer (or other web browser), and other computer applications.

• Experience handling and maintaining confidential information.

• Experience explaining rules and procedures to a wide variety of people.

• Experience working both independently and cohesively with a team.

• Experience interacting with a wide variety of people in a respectful and compassionate manner.

• Experience using customer service skills that include going above and beyond to exceed customer expectations.  

Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process. 

Working conditions

• Your work will be conducted in an office setting - this is NOT a remote position.

• This position may also require heavy lifting (files, car seats, children's belongings).

• This position requires working a flexible schedule as a condition of employment with a normal workday of 8 hours, 8-5 or as established with your supervisor. However, working hours may be adjusted within a given week, to provide planned services. The position may include Swing Shift, Nights, Weekends and Holidays

• This is a part-time position (20 hours per week).

• You may have required travel for the purpose of attending trainings. 

• You may interact with a wide range of people including some who have experienced trauma and exhibit challenges in controlling their emotions.

• You may walk into stressful situations that require quick decision-making skills to ensure safety of those being serviced and your own physical safety. This may also be trauma inducing.

How to apply

Your work history profile, resume, and cover letter are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position.

• Please upload a resume or complete the work history profile. Note: Your resume and optional cover letter may be uploaded in the Resume/CV field on the online application

• Current State of Oregon employees: Apply via your employee Workday account.

• If you are not a current State of Oregon employee, view this application instructional video.

• After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.

Additional requirements

• Finalists for this position will be subject to a computerized criminal history and abuse check.  Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• A valid driver’s license and acceptable driving record are required.

Helpful information

• This is a permanent position and is represented by the Service Employees International Union (SEIU).

• This recruitment may be used to fill future vacancies.

• Have questions about Workday, and want some tips on understanding the state application process? Check out our Oregon job opportunities page.

• If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contact Sugei Hernandez at Sugei.Hernandez@odhs.oregon.gov  Please be sure to include the job requisition number. REQ#-151462.