Offer summary
Qualifications:
High School diploma or GED, 1-3 years of call center customer service experience, Healthcare industry experience preferred, Strong written and verbal communication skills, Knowledge of Health Benefits Exchange (HBEX).
Key responsabilities:
- Provide telephonic assistance to various stakeholders
- Troubleshoot application issues and concerns
- Maintain documentation in the database
- Support clients with eligibility management procedures
- Be a key contributor in meeting contractual obligations