Vice President, Revenue Operations

Summary

Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We've grown from $5 million to $85 million ARR in just six years. With our recent $350 million funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members.

Being a Certified B Corporation, we don't just advocate for sustainability – we live it. This certification underscores our commitment to environmental, social, and governance excellence. At Assent, your work will directly amplify transparency, sustainability, and fair practices worldwide.

Hybrid Work Model

At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam, you can expect to come into the office one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.

As a key member of our senior leadership team, you'll be entrusted with the mission to architect our revenue strategy and infrastructure for the future. In this role, you'll harness the full potential of our revenue-generating engines across the go-to-market funnel transforming data into actionable insights and strategies that propel us towards unprecedented growth.

As the visionary leader of our Revenue Operations, you will not only anticipate and navigate the complexities of the SaaS market but also innovate and execute strategies that break traditional boundaries. Your work will directly influence our trajectory, driving systematic, scalable growth that ensures we not only meet but exceed our ambitious goals.

This is more than just a leadership role—it's an opportunity to be at the heart of our strategic operations, empowering a dynamic team and embedding excellence at every stage of the customer journey. With your deep understanding of SaaS metrics and your prowess in building synergistic operations, you will ensure that Assent not only achieves its financial targets but also sets new benchmarks in the industry.

If you are driven by challenge, invigorated by transformation, and inspired by the opportunity to lead within an environment that thrives on innovation, then this role awaits your ambition, expertise, and visionary approach.

Key Requirements & Responsibilities 

• Strategic Leadership: As the helm of Revenue Operations, you will craft and implement a visionary strategy that integrates revenue generating functions into a seamless, high-performing unit. Your leadership will direct our path towards accelerated revenue streams across sales and marketing and optimize operational efficiency at a strategic level. You will collaborate with senior sales leadership, finance and human resources to design commission plans that drive the right behaviors to achieve organizational sales targets. 

• Process Optimization: Identify and eliminate inefficiencies across the revenue cycle, pioneering initiatives that streamline workflows and improve throughput. Your ability to discern and implement best practices will ensure that every part of our revenue operation is geared towards scalability and effectiveness, particularly crucial as we scale to the next 100M.

• Data and Analytics Management: Establish a robust framework for collecting, analyzing, and actioning data across all revenue-related activities. Your oversight will ensure that our teams are empowered with real-time insights to make informed decisions, fostering a culture where data-driven strategies are at the core of all operational enhancements.

• Performance Measurement: Develop and refine key performance indicators (KPIs) to precisely measure the effectiveness of our revenue operations. Your focus will not only be on aligning these metrics with our company goals but also on ensuring they provide the granularity needed to drive individual and team performance improvements.

• Technology Utilization: Lead the refinement and optimization of our technology stack to enhance productivity and effectiveness for the revenue operations team. Focus on integrating advanced tools that improve workflows and data integrity, thereby boosting customer engagement and maintaining our competitive edge in the market.

• Cross-Functional Collaboration: Act as a bridge between various departments, ensuring that all teams are aligned with the company’s revenue goals. Your ability to foster collaboration and understanding across different functions will be crucial in creating synergies that enhance the overall customer experience and drive sustained growth.

• Team Development and Leadership: Build and mentor a world-class revenue operations team. Your leadership will ensure that team members are not only high performers but also aligned with our company’s values and goals. Invest in training and development programs that equip your team with the skills and knowledge needed to succeed in a dynamic SaaS environment.

• Innovative Revenue Opportunities: Regularly explore and test new revenue models and strategies that can further enhance our growth. Your creativity and expertise in understanding market dynamics will be essential in identifying untapped opportunities that could provide us a competitive edge and additional revenue streams.

Post secondary education in business, finance or a relevant field is required, and an advanced degree in business (MBA) is strongly preferred. In addition, we seek a minimum of (10-15) years of well-rounded business or finance operations experience in positions of increasing responsibility, culminating in at least five to seven years in a senior operations leadership role. Ideally, you’ve focused on Enterprise SaaS expansion in growing a company from the US$100M to US$250M annual recurring revenue range.

• Strong analytical and quantitative skills with a demonstrated ability to interpret and leverage data to drive decision making.

• Exceptional leadership skills with experience building and motivating teams in a high-growth environment.

• Advanced knowledge of CRM systems (e.g., Salesforce), data analytics tools, and other sales and marketing technology stacks.

• Excellent communication and interpersonal skills, capable of working effectively with C-level executives and cross-departmental teams. 

Life at Assent

Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.