Head of Product Design (f/m/x)

HOP ON YOUR NEXT ADVENTURE WITH US!

At Tourlane, we empower travel planners to create travel experiences beyond expectations. We build just the right tools and services to assist them in creating custom itineraries from carefully selected travel elements while delivering exceptional customer care.

Our vision is to provide the best experience in travel, based on our determined spirit and will to win. Our culture centers on impact at speed – emphasizing clarity, precision, and quality. Our customer centricity, dedication to operational excellence, and focus on making a tangible impact define us.

Founded in 2016 by our CEO, Julian Weselek, we have been transforming travel planning in the DACH region and France. Our success is rooted in a highly motivated team, composed of talented professionals from around the world, each contributing unique perspectives and innovative solutions.

We are seeking a visionary Head of Product Design who will lead the transformation of our core product interfaces, prioritizing user experience and accessibility. In this role, you will collaborate with cross-functional teams in a dynamic and supportive environment to drive high-impact projects. This is an exceptional opportunity to shape the future of our rapidly expanding travel tech product design.

WHAT IS THE ROLE ABOUT?

• Strategic User-Centric Leadership: Drive the strategic vision for design and shape the customer journey towards the future of personalised travel. 
• Talent Growth and Development: Lead a team of 5 Product Designers, nurturing their creativity and efficiency in developing intuitive user experiences for diverse personas and scenarios. Empower the team by helping them prioritize, focus, and work efficiently.
• Business Acumen: Understand how to leverage metrics, KPIs, and design to impact business goals and ensure design initiatives align with the company's strategic objectives.
• Stakeholder Management: Excel in managing expectations, fostering relationships with senior stakeholders, and advocating for user-centered solutions while aligning with business objectives.
• Systematic Design Approach: Implement new design systems and methodologies to enhance product experiences and solve complex problems. Expertise in integrating lean design practices within agile methodologies.
• Collaborative Integration: Work closely with Management, Product, and Engineering teams to advocate for user-centered solutions, integrating feedback for continuous refinement. Drive initiatives forward with a hands-on approach when necessary.

WHAT WILL YOU NEED TO BE SUCCESSFUL?

• Design Leadership Experience: 5+ years in a design leadership role with a proven track record of employing user-centered methodologies in growth environments. 
• Holistic Vision: Transitioned from individual contributor to leadership, adapt at designing for scale with a big-picture mindset. Can drive design initiatives that align with overarching business strategies.
• Effective Communication: Outspoken, mindful, and eager to share knowledge, fostering a culture of continuous learning and open dialogue across all levels of the organisation.
• Passion for Design: Views design as a lifestyle, not just a job, committed to excellence and impactful design solutions that resonate with users and drive business success.
• Tool Proficiency: Mastery of design tools like Material Design, Figma, Miro, and Jira for efficient collaboration and project management.
• Language Preference: Fluent in English and German or French, capable of effectively navigating multicultural work environments.

YOU ARE THE WORLD

• We value your participation in Tourlane's success and complement your cash compensation with a package of employee stock options (ESOP)
• Flexible working setup to get the most of your working hours: we offer full flexibility in our Hybrid/Remote model, however we do expect that you take advantage of our lively Berlin office 2-3 days per week
• We share your passion for traveling: enjoy working abroad through our new program
• Your wellbeing matters to us: we offer mindfulness classes to take care of your mental health, sessions with Nilo.health
• We support all the diverse communities that make us Tourlane: join or create your own Employee Resource Group (ERG) and connect with Tourlaneans
• Dog-friendly office: we can’t wait to meet your furry friend!

Sounds interesting? We are excited to get to know you!