Match score not available

Virtual Assistant - Workforce Scheduler (WFH)

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

College educated, Shift management experience preferred, Proficient in English (written and verbal), Comfortable with scheduling systems and Hubstaff, Access to a computer or laptop with internet (min speed of 25 Mbps).

Key responsabilities:

  • Manage schedules for clients and caregivers
  • Answer patient calls, change appointments, update information
  • Effectively organize, track, and communicate tasks
  • Communication about changes in the schedule
  • Keep phone list updated and current staff information in the system
ClearDesk logo
ClearDesk
51 - 200 Employees
See more ClearDesk offers

Job description

Company Overview

ClearDesk was founded based on years and years of our own experience in prior businesses in outsourcing amazing talent from places like Colombia, India, and the Philippines. We now live in a world where high-speed internet and the latest technology allow us to build a team of amazing people all across the world.


At ClearDesk, we handle the sourcing, recruiting, and management of our overseas talent as they work with our clients. Our goal is to provide exceptional service that exceeds expectations, and we take pride in our ability to match each client with the right talent to suit their unique needs.


Our Mission

At ClearDesk, we're passionate about helping people succeed. Our mission is to assist clients in building top-performing teams in the most cost-effective way possible, enabling them to thrive in today's competitive business landscape. Additionally, we're committed to helping our remote talent develop their careers within outstanding teams while supporting their families.


But we don't stop there. We're constantly pushing ourselves to grow and learn by surrounding ourselves with the very best talent. This culture of continuous improvement enables us to provide even better service to our clients and team members alike. At ClearDesk, we believe that when everyone succeeds, we all succeed.


Job Description

We are looking for experienced Schedulers to manage all aspects of the schedule for clients & caregivers.


Responsibilities

  • Answer patient calls, field questions, and assist patients in making new medical appointments
  • Change or cancel appointments as necessary
  • Case management
  • Keep phone list updated, and current staff information updated in system
  • Effectively organize, track, and communicate about all tasks
  • Communicate changes to schedule to appropriate staff


Requirements

  • College educated
  • Candidates must provide either an NBI Clearance or Police Clearance (preferred) upon hiring
  • Must be comfortable with using Hubstaff, a time-tracking application
  • Shift management experience is preferred
  • Experience coordinating calendars, scheduling, and rescheduling
  • Must be comfortable answering calls
  • Recruitment experience is a plus, but NOT required
  • Operations management​ is a plus, but NOT required
  • Healthcare background is a plus, but NOT required
  • Healthcare software knowledge is a plus, but NOT required (such as Wellsky)
  • Experience using any scheduling system, Microsoft Office, and Google Workspace
  • Professional-level English (written and verbal/voice)
  • Computer or laptop with access to the internet (min speed of 25 Mbps)


Compensation and Benefits

  • Full-time: Up to PHP 42,500 a month (Based on experience)
  • 100% Remote (Permanent work from home)
  • HMO
  • Bonuses and incentives
  • Paid training

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Detail Oriented
  • Verbal Communication Skills
  • Calmness Under Pressure
  • Organizational Skills
  • Microsoft Office

Virtual Assistant Related jobs