HEAD OF OPERATIONS - REMOTE

Head of Operations (Humanitarian & Education) 

• Department: Programs / Operations
  
• Location: Remote
• Supervisor:  General Counsel 
• Compensation: Based on experience 

Job Description

Still I Rise, an international NGO, works towards development and the realization of humanitarian projects aiming at providing education and support to refugee children and youth, is seeking a motivated and dedicated individual to join our team as a Head of Impact.  This role is integral to securing financial support for our organization's programs through various channels.

Scope of Responsibility and Purpose:
The Head of Impact is a pivotal role within our organization, tasked with ensuring the quality and efficiency of our educational programs for vulnerable children in regions afflicted by severe humanitarian crises. This role carries a dual responsibility: overseeing all aspects of project implementation, including administrative functions related to HR, finance, and logistics, and analyzing and maximizing our impact both qualitatively and quantitatively

Program Oversight:
Oversee budgeting and expenditures to ensure efficient allocation of resources. Manage and support the Heads of Academies and Heads of Schools in achieving program objectives in collaboration with the education department. Ensure the successful implementation of donor projects within the programs.

Quality Assurance:
Conduct comprehensive Quality Assurance reports on all program aspects, including education and non-education matters. Monitor adherence to procedures and standards across all programs.

Impact Analysis:
Monitor and evaluate the impact of our programs from both educational and broader societal perspectives. Develop strategies to maximize impact within resource constraints.

Reporting:
Oversee the production of impact reports to be distributed internally, providing insights into our effectiveness. Ensure routine and consistent collection and dissemination of quantitative and qualitative data within the organization.

Cross-Department Collaboration:
Collaborate with fundraising and other departments to provide analytical, quantified data and qualitative observations on our impact to support funding efforts and organizational decision-making.

Team Management:
Provide leadership and guidance to the Impact team, fostering a culture of accountability, innovation, and excellence. Support professional development and performance management of team members.

Stakeholder Engagement:
Build and maintain effective relationships with stakeholders including donors, partners, and government agencies, representing the organization professionally.

Continuous Improvement:
Identify opportunities for program enhancement and efficiency gains through regular review and feedback mechanisms. Stay abreast of best practices and emerging trends in impact assessment and program management, integrating learning into our practices.

This role demands a dynamic individual with strong experience on the ground in vulnerable and challenging contexts. The role should be able to provide leadership, analytical, and communication skills, coupled with a passion for driving positive change through education in challenging environments. The Head of Impact will play a crucial role in ensuring the success and sustainability of our mission to provide top-quality education to vulnerable children worldwide.

Essential Requirements:

• Previous experience in humanitarian settings, especially in crisis-affected regions
• Proven ability to manage complex humanitarian projects, including budgeting and donor relations.
• Strong leadership skills to motivate and guide multidisciplinary teams towards programme objectives.
• Excellent analytical skills to assess programme effectiveness and identify areas for improvement.
• Experience in implementing quality assurance mechanisms to ensure programme standards are met.
• Ability to monitor and evaluate programme impact, maximising effectiveness within resource constraints.
• Ability to produce comprehensive impact reports for internal decision-making and external funding.
• Able to collaborate with fundraising and other departments to support the organisation's objectives.
• Stakeholder engagement: Strong interpersonal skills to build and maintain effective relationships with donors, partners and government agencies.
• Educational background or experience
  
• Ability to work remotely and manage virtual teams, knowledge of remote collaboration tools.
• Passion for the mission of the NGO Still I Rise and dedication to improving the lives of refugee children and vulnerable youth.
• Ability to thrive in a dynamic environment and adapt to changing circumstances.
• Awareness of cultural diversity and ability to work effectively with people from diverse backgrounds.
  
  

HOW TO APPLY:

Interested candidates are invited to submit their applications, including a copy of at least one successful grant proposal, CV, Cover Letter, and a written authorization to personal data processing, by sending an email, indicating in the subject “***Head of Operations ***”, to the address: hr@stillirisengo.org.

At Still I Rise, we celebrate diversity and are committed to creating an inclusive environment for all employees. We thrive on it for the benefit of our programs, our mission, and our community.

Please kindly note that only shortlisted candidates will be contacted for an interview. Thank you for your interest in Still I Rise.