Offer summary
Qualifications:
Bachelor’s Degree preferred, 3+ years experience in patient accounts or collections.Key responsabilities:
- Maximize collection and minimize write-offs
- Resolve escalated AR and manufacturer issues
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Priority access
Match score not available
Gene Therapy Representative - Partially Remote
73% Flex
Job description
Your missions
Description
About Orsini Specialty Pharmacy
"Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™."
Our Mission
Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™.
LIVE IT Values
At the heart of our company culture, the Orsini LIVE IT core values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work.
Leading Quality, Integrity, Valued Partner, Empathy, Innovation, Team-First
Position Summary
This role will include Benefits Verification, Billing, and Collections of Manufacturer specific programs. Will be the point of contact of daily communication of issue resolution on designated accounts. Assist with problem solving any issues with high dollar A/R accounts, assist in back-up for our Gene Therapy Operations Manager and collaboration of best practices for manufacturer project management.
Required Knowledge, Skills & Training
This role will include Benefits Verification, Billing, and Collections of Manufacturer specific programs. Will be the point of contact of daily communication of issue resolution on designated accounts. Assist with problem solving any issues with high dollar A/R accounts, assist in back-up for our Gene Therapy Operations Manager and collaboration of best practices for manufacturer project management.
Required Knowledge, Skills & Training
- Bachelor’s Degree preferred.
- Minimum 3 years of experience in patient accounts, benefit verification and/or collections with specialty pharmacy experience.
- Familiar with Account Receivable (AR) and operational health care systems.
- Experience with Microsoft applications (Excel, Word, PowerPoint, etc.).
- Familiar with the authorization process, appeal process and other processes/procedures integral to AR collection efforts.
- Experience with billing and foundation assistance application procedures.
- Excellent organizational and time management skills; ability to multi-task and change priorities quickly; detail oriented.
- Able to problem solve and assist coworkers through the thought process of solving problems.
- Collaborate on best practices for efficiency and streamline communication throughout teams.
- Experience making outbound calls to inform facilities of new products and to set up meetings.
Essential Job Duties
- Effectively work on the billing and collections of designated manufacturer programs to maximize collection and minimize write-offs.
- Responsible for benefits verification and prior authorization process.
- Troubleshoot and resolve escalated AR and manufacturer issues/concerns.
- Ability to be flexible and assist with other projects when needed.
- Responsible for being the designated point person for daily tasks and communication to manufacturers.
- Meet manufacturer needs for drug products serviced in therapy team.
- Collaborate with other functional areas to ensure quality service delivery.
- Interact with outside customers in a professional manner.
- Reach out to sites to schedule meetings and/or site visits as well as inform them when we have new products.
Employee Benefits
- BCBSL Medical
- Delta Dental
- EyeMed Vision
- 401k
- Accident & Critical Illness
- Life Insurance
- PTO, Holiday Pay, and Floating Holidays
- Tuition Reimbursement
Required profile
Experience
Level of experience: Mid-level (2-5 years)
Industry :
Pharmaceuticals
Spoken language(s):
English
Check out the description to know which languages are mandatory. Soft Skills
- Organizational Skills
- Time Management
- Multi-Tasking
- Prioritization
- Detail-Oriented
- Interpersonal Skills
- Team Collaboration
- Empathy
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