Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive expert guidance on applications and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

Vice President Delivery Assurance Services

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Expert & Leadership (>10 years)
Work from: 
United Kingdom

Offer summary

Qualifications:

5+ years leading global services team or practice, Expertise in software implementation methodologies.

Key responsabilities:

  • Build and optimize Delivery Assurance Services team
  • Attract, develop, and retain top talent
  • Plan budgets and expand supporting services catalog
  • Engage with partners, analysts, prospects, and customers
Creatio logo
Creatio
501 - 1000 Employees
About Creatio
Creatio is a global vendor of one platform to automate workflows and CRM with no-code and a maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Genuine care for our clients and partners is a defining part of Creatio DNA. Creatio offerings include a no-code platform (Studio Creatio), CRM applications (marketing, sales, and service), industry workflows for 20 verticals and marketplace add-ons. We help our customers digitize workflows, enhance customer and employee experiences, and boost the efficiency of commercial and operational teams. Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports. Creatio products receive raving end-user reviews on peer-to-peer portals. Our customers enjoy the freedom to own their automation. Freedom is provided through unlimited customization, the ability to build apps without a line of code, and a universe of ready-to-use templates and connectors. Our platform empowers knowledge workers to build applications with no-code while increasing organizational capacity. We believe in genuine care. We build sincere relationships with our clients and partners by giving a hand first and then thinking about business, communicating transparently and openly, and listening, adjusting and bringing value. Creatio is an American company headquartered in Boston, MA. We have 700+ employees in six offices and a local presence in 14 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others. Creatio partners with 700 GSIs and local integrators. Our culture is about genuine care for our clients and partners, passion, going the extra mile and staying positive.
See more Creatio offers

Job description

Logo Jobgether

Your missions

We`re looking for a VP Delivery Assurance Services who will own the development, delivery, and ongoing management of Creatio Delivery Assurance Services and delivery teams. The leader with a strong background in software implementation methodology and professional services, and best practices, ideally across multiple verticals and methodologies.

Reporting directly to our Chief Customer Officer, you will have the opportunity to make a significant impact on Creatio growth. The role will be based in the UK.

Key Responsibilities

  • Continuously build and optimize a strong, performance-based Delivery Assurance Services team.
  • Effectively lead change as the business continues to scale and evolve.
  • Hands-on coaching and mentoring for Managers, Directors and team members, growing talent internally and externally.
  • Attract and retain top talent; develop a local employer brand to help drive local PS recruitment.
  • Plan and manage budgets, monitor monthly spend, driving cost efficiencies.
  • Own and expand catalog of advanced supporting services creates maximum value for all customers across the portfolio, across all phases of the customer journey and lifecycle.
  • Become active in the extended community of partners, analysts, prospects, and customers.

Skills And Experience

  • Seasoned software implementor with experience from Large Enterprise to SMB across multiple implementation and development methodologies, frameworks, and supporting elements (Agile, Scaled Agile, Waterfall, SCRUM, etc).
  • 5+ years of experience leading a global services team or practice.
  • Experience across multiple verticals or a broad enterprise platform.
  • Experience crafting scalable offerings for onboarding customers in both Self-Managed and SaaS environment.
  • SaaS Cloud software implementation and delivery experience. Helpful to have experience with both configured solutions and customizable solutions with high extensibility.
  • Expert English authoring, communication, and presentation skills.
  • Capability to deliver presentations on video and stage.
  • Creative and innovative builder mindset.
  • Experience in training and development of training resources.
  • Helpful to have global experience across regions, time zones, and cultures.

What You Should Expect From Us

  • The award-winning product (a Leader in Gartner Quadrants) to be proud of.
  • A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.
  • Developed customer base in USA and globally.
  • Focus on making our clients successful.
  • Growing partnership network of leading global system integrators.
  • A steady stream of inbound leads (though we expect your team to generate own leads as well).
  • Culture of genuine care, ownership, dedication, and high standards (learn more here).
  • A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.
  • Creatio offers all team members competitive pay.
  • Paid leave options for life-qualifying events, sicknesses, etc.
  • Nice and modern hub in the London city center to get acquainted with colleagues or to gain some quiet space for concentration.

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Software ImplementationProfessional Services

Soft Skills

  • Leadership
  • Interpersonal Skills
Are you interested?

Go Premium: Access the World's Largest Selection of Remote Jobs!

  • Largest Inventory: Dive into the world's largest remote job inventory. More than half of these opportunities can't be found on standard platforms.
  • Personalized Matches: Our AI-driven algorithms ensure you find job listings perfectly matched to your skills and preferences.
  • Application fast-lane: Discover positions where you rank in the TOP 5% of applicants, and get personally introduced to recruiters with Jobgether.
  • Try out our Premium Benefits with a 7-Day FREE TRIAL.
    No obligations. Cancel anytime.
Upgrade to Premium

Find other similar jobs

SEE MORE JOBS
Sign in or sign up with Google or LinkedIn