Offer summary
Qualifications:
10+ years operational experience in Networking, Cisco or Palo Alto preferred, ITIL and ServiceNow experience, Microsoft Office proficiency, Certifications in Elastic, Logic Monitor, Microsoft, Red Hat, Linux, Cisco..
Key responsabilities:
- Monitor and manage client infrastructure, Handle incident management and escalation, Conduct troubleshooting of various network and platform issues, Communicate effectively with clients, colleagues, and vendors, Maintain documentation and training materials for team members.