2626 W Beryl Ave Phoenix Arizona, 85021,
Position Description:
Ensures the security and safety of the company’s assets through the development and implementation of asset protection and safety systems. This includes managing access control systems, alarm systems, video surveillance systems, reporting and documentation systems, and other related security and safety technologies for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Works closely with Asset Protection leadership and other departments within the organization, including IT, operations, and finance, to ensure that asset protection, safety, and fleet systems are in compliance with company policies and procedures. This role requires strong technical and organizational skills and leadership abilities to manage program and Team Member performance effectively.
Essential Duties and Responsibilities:
- Develops and implements asset protection systems, including access control, alarm, video surveillance, and data reporting systems.
- Monitors and analyzes security trends and data to identify potential risks and vulnerabilities.
- Conducts regular assessments of asset protection systems to ensure they function properly and effectively.
- Manages relationships with external security vendors and service providers.
- Collaborates with other departments within the organization to ensure that asset protection systems are in compliance with company policies and procedures.
- Provides training and education to Team Members on asset protection, security, and safety protocols.
- Assists and conducts investigations and respond to incidents related to systems and technology.
- Develops and maintains systems and documentation for asset protection, safety, and fleet systems.
- Develops and maintains the budget.
- Stays up-to-date with emerging trends and technologies, recommends upgrades and improvements as necessary.
- Develops, implements, and maintains security systems and programs to protect the company’s assets related to technology safety and security measures.
- Creates and maintains policies and procedures related to Asset Protection, Safety, and Fleet technology.
- Monitors the performance of security and related technology systems, including alarms, surveillance cameras, access control, and related technology, takes corrective actions as needed.
- Conducts risk assessments, partners with others as needed to identify potential security vulnerabilities, and develops plans to mitigate risks.
- Collaborates with other departments to ensure that security and technology measures are integrated into the overall business strategy.
- Executes the business plan and associated programs that will deliver desired shrink, risk, and profit results with the highest service standards.
- Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
- Must have a valid state-issued driver’s license. Ability to safely operate reliable personal vehicles, and company vehicles, including the process of renting and operating rental vehicles. Travels by vehicle as the driver, to multiple sites, often with little notice, to any locations operated by the company or vendor. Travel to conferences and training locations are required.
- Reviews communications in a timely manner, checking for issues and addressing them appropriately.
- Maintains investigations skill set for theft and fraud to assist in maximizing technology integration and usage.
- Maintains all related investigations training and certifications.
- Conducts Asset Protection training to improve quality and performance.
- Attends all meetings as required to promote, and maintain systems and department services.
- Maintains regular and consistent in-person attendance.
- Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
- Performs other related duties as assigned.
Minimum Qualifications (Education, Experience, Skills):
- Associate or Bachelor's Degree in a related field preferred.
- At least five years' experience in retail security/loss prevention, including the use of the Wicklander Zulawski (WZ) interview training program, preferred.
- Microsoft Office skills, including Word, Excel, Teams, and Outlook.
- Strong knowledge of technology systems related to Asset Protection, Safety, Fleet, and point of sale.
- Must have good oral and written communication skills with the ability to communicate and understand instructions, both verbal and written, in English.
- Bilingual skills are helpful but not required.
- Ability to prioritize duties daily, manage multiple investigations/audits, and discern the information given for appropriate next steps.
- Ability to make appropriate decisions in stressful situations.
- Ability to use strategic thought processes to minimize exposure to emerging threats and trends.
- Ability to analyze and interpret information to identify exceptions and trends signaling potential loss.
- Ability to analyze information, identify root causes, and develop/implement approved solutions in stressful situations.
- Ability to work independently and collaboratively, and manage multiple projects and priorities.
- Ability to influence activities and results of those who are not direct reports.
- Familiarity with regulatory requirements related to the position such as PCI-DCC and HIPPA.
- Ability to obtain and maintain appropriate security clearance as the organization requires.
- Ability to speak and read English proficiently.
- Valid driver’s license and clean MVR.
- Ability to pass a background check and drug screen, where applicable, for the position.
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
- 5 Medical Plans
- Employer Funded Health Reimbursement Account (HRA)
- 3 Dental Plans
- Vision Plan
- 401K (Immediate participation upon hire)
- Employer Paid Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off; Sick and Vacation
- Paid Holidays
- These are just a few highlights of our key benefit offerings!
Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work!
Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or RecruitingOperations@goodwillaz.org.
We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.
