Field Service Representative (M/F/D) - Kassel Area

Veolia group aims to be the benchmark company for ecological transformation. With nearly 179,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve
available resources, and replenish them. In 2020, the Veolia group supplied 95 million people with drinking water and 62 million people with wastewater service, produced nearly 43 million megawatt hours of energy and treated 47 million metric tons of waste.

The Field Service Representative is a professional service provider in the water treatment industry. She or he provides on-site services at our major accounts in the assigned geographic area (Kassel Area).

What your day might look like:

• Perform on-site chemical testing and program follow-up 

• Customer reporting/Data processing with the use of our InSight platform

• First line trouble shooting for Cooling, Boiler, Water & Waste and Industrial process water treatment applications

• Execute Site Surveys, Equipment Start up and Commissioning

• Management of Repairs/Maintenance/warrantee

• Retain strong verbal and written contact with customers

• Minor assembly operations, as required

• Project coordination

• Support costing of contracts.

• Follow and conduct technical trainings

• Fulfill Piloting and Field trials when required

• Participate in the local team meetings to share best practices

• Comply with integrity and safety as required by Veolia policies

• Report all work related accidents (including vehicle), diseases, dangerous occurrences, near misses, incidents and damage to property to Line Manager and EHS Manager.

Our Ideal Candidate

• Service oriented, external focus

• Chemical background

• Taking initiative – driven by technical improvements

• Team player and independent

• Commercial feeling and interest

• Good communication and computer skills

• Good knowledge of German language & English is required

• Strong flexibility and problem-solving skills

• Competence with windows office software and Veolia IT tools is a must

• Experience and/or interest in waste water treatment is a plus

Bonus Skills

• Experience performing fundamental chemical tasks like titrations, pH & conductivity measurements, and utilizing other basic chemistry lab instruments
• Basic mechanical skills to assist in troubleshooting chemical feed equipment
• Computer proficiency – adeptness with Google Tools and online data management
• Strong aptitude for teamwork & communication
• Capacity to prioritize and manage deliverables within a high-paced work environment

Requirements & Qualifications
This role is ideally suited for individuals currently enrolled in a Bachelor of Engineering (Chemical, Environmental, Industrial, or Mechanical) or a Bachelor of Science (BSc) program in Chemistry. Consideration will also be extended to other science-based technical programs and degrees.

We offer:

• Flexible working hours and working time models
• Career opportunities
• Company car also for private use
• Above-average salary
• Benefits such as:
• Additional health insurance
• Continued payment of wages in the event of illness
• Subsidy for fitness activities

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.