Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
Role Overview:
As a Security Analyst II, you are responsible for cyber threat identification, assessment, prioritization, and mitigation efforts. You play a pivotal role as a core member of the incident response team by reviewing current proposed alterations to systems, networks, and software designs. You analyze logging and alerting data, promptly identifying and escalating potential security incidents. You collaborate closely with business users and ensure the seamless integration of cybersecurity measures into daily operations. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success!
What you do each day:
- Oversee security systems like firewalls, intrusion detection/prevention tools, antivirus software, and SIEM platforms to detect and respond to breaches or suspicious activities
- Investigate security incidents, determine their cause and impact, and orchestrate appropriate response actions, including plan development and execution
- Identify, evaluate, and prioritize vulnerabilities within systems and networks through regular scans, patch management, and collaboration with system administrators
- Monitor threat intelligence feeds and security advisories to stay updated on the latest cybersecurity threats and trends
- Conduct security audits to ensure compliance with industry regulations and internal policies, and assist in policy development and enforcement
- Provide cybersecurity education to employees through workshops, materials, and one-on-one sessions to reduce security incidents caused by human error
- Perform controlled cyber attack simulations (penetration tests) to identify weaknesses and recommend improvements for strengthening security posture
Qualifications:
- Bachelor’s degree in Computer Science, Information Security, or related field
- 3+ years experience in DevOps, cybersecurity, or related field, with a focus on security automation and integration
- Relevant certifications (e.g., CISSP, AWS Security, DevOps Engineer) a plus
- Knowledge of scripting and programming languages(i.e. Python, Bash, PowerShell, or similar)
- Knowledge of security frameworks and standards(i.e. NIST, CIS, ISO 27001, SOC 2, and GDPR)
- Knowledge of compliance frameworks(i.e. PCI DSS, SOX)
- Experience within the Google Workspace suite of tools
- What will help you succeed in this role:
- Experience with cloud security principles and best practices, including identity and access management (IAM), network security, and data encryption
- Excellent analytical and problem-solving skills, with the ability to think critically and assess risks effectively
- Strong communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams
- Strong understanding of security concepts, such as OWASP, vulnerabilities management, authentication, authorization, and encryption
- Hands-on experience with security tools such: as EDR, vulnerability management, Kali or similar tools.
- Experience with cloud platforms (e.g., AWS, Azure, GCP) and container technologies (e.g., Docker, Kubernetes) a plus
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro’s brand portfolio includes BuildBook, construction management software for builders and remodelers, and CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 25,000 businesses and have over 1,000 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
This role is open to candidates and the expected salary range for this role is $76,000-$95,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
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