Offer summary
Qualifications:
Bachelor’s degree in Computer Science or similar field, 3-5 years of experience in a Production Support role, experience with Oracle database, SQL, JavaScript, and Java Web Applications, excellent communication skills.
Key responsabilities:
- Performing production support, troubleshooting, and maintenance tasks, debugging code both remotely and locally, working with L3 engineering teams on incidents and defects, managing queries and ensuring SLA compliance, conducting code reviews and providing after-hours support for high-severity issues