Offer summary
Qualifications:
Fluency in Greek and English languages, Customer service background and multitasking skills.Key responsabilities:
- Assist customers via chat, email, and phone
- Collaborate with team for customer satisfaction
Match score not available
Priority access
Match score not available
Customer Service Agent - Greek speaking
76% Flex
EXTRA HOLIDAYS
Job description
Your missions
Are you a problem solver, excellent communicator and a people person?
If so we are looking for you to join our award winning customer service team based in our stunning offices in Malta!
The Wow
You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!
At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 2 days in the office and 3 days at home.
We want you to excel in the following:
- Help Greek and English-speaking customers via e-mail, chat, and telephone
Work together with your team to reach the best customer satisfaction (including other KPIs) - Translate promotional texts and/or customer surveys in your local language
- Manage customer accounts
- Follow company policies and practices regarding player safety, protection, and responsible gaming
What's in it for me?
Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!
You're good at:
- Excellent command of the Greek and English languages (written and verbal)
- Strong Microsoft Office knowledge
- Background in customer service, this can be face-to-face, online, or via phone calls
- Multi-tasking and time management
Extra Awesome:
- Additional languages are considered a plus
Benefits:
- 26 Vacation Days Per Year
- Relocation (including flights, bonus and accommodation)
- Hybrid Model
- Health & Life Insurance & Company Doctor
- €300 Wellness Allowance
- €300 Working From Home Allowance
- Lunch Provided Monday-Friday
- Company Discounts
- Company Events
- Great Atmosphere & Betsson Values
Good to know:
- Start date: Every second week, training is provided
- Salary: The salary consists of a base salary and a bonus scheme.
- Work hours: As a customer service agent you work shifts
- Location: Malta, St Julians
- Generous relocation package offered
Challenge Accepted?
By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy
Required profile
Experience
Industry :
Computer Software / SaaS
Spoken language(s):
EnglishGreek
Check out the description to know which languages are mandatory. Hard Skills
Soft Skills
- Customer Service
- Problem Solving
- Excellent Communication
- Teamwork
- Time Management
Share
Go Premium: Access the World's Largest Selection of Remote Jobs!
- Largest Inventory: Dive into the world's largest remote job inventory. More than half of these opportunities can't be found on standard platforms.
- Personalized Matches: Our AI-driven algorithms ensure you find job listings perfectly matched to your skills and preferences.
- Application fast-lane: Discover positions where you rank in the TOP 5% of applicants, and get personally introduced to recruiters with Jobgether.
- Try out our Premium Benefits with a 7-Day FREE TRIAL.
No obligations. Cancel anytime.