Client Platform Engineer

The ideal candidate will have hands-on experience working with Okta, Okta Workflows, Active Directory, AWS Workspaces, and be comfortable writing and interacting with complex scripts and GPOs.

Responsibilities:

• Manage the client's VDI environment
• Work as an escalation point to VDI end users, troubleshooting issues they have connecting to VDI on the Okta, AWS workspaces, and Active Directory environments
• Ensure endpoints comply with regulatory requirements (e.g., FedRAMP, NIST, STIG) and maintain client configuration and security compliance standards.
• Modify Client’s groups, dig into Client’s logs, review and recommend on authentication policies and flows
• Investigate Active Directory logs and remediate issues
• Troubleshoot AWS Workspaces
• Collaborate with partner teams supporting the VDI environment to get to the root cause of issues and iterate on solutions
• Design, build, document, and support ongoing automation in endpoint deployment and management, iterating on deployment solutions.
• Contribute to documentation

Required Skills:

• Senior-level VDI expertise with AWS Workspaces and BYOL Windows Server images.
• Senior-level proficiency in scripting and automation, including experience with automation tools like PowerShell, Packer, Okta Workflows, SSM, lambdas
• GitOps knowledge, Merge requests, commits, and peer reviews should all be familiar territory
• Knowledge of AWS, including Workspaces, Systems Manager, and Directory Services.
• Understanding of endpoint hardening best practices, CIS Benchmarks, and experience with SAML authentication and federation workflows.
• Strong communication skills with the ability to produce technical documentation, generate reports, and define metrics.
• Proven experience in administering and supporting internal and external applications and systems

And extra credit if you have experience in any of the following!

• Proficient in PowerShell, bash, Python, Go, or other scripting languages
• Experience integrating SaaS and management systems with the Okta platform
• Relevant IT industry certifications (Okta, ITIL, GPCE, MCSA, MCITP, or MCTS) are a plus
• Experience with Federal requirements and FedRAMP compliance
• A can-do attitude, bringing solutions to the table.