Manager, Stewardship & Communications

Remote location in Atlanta, New York City, Miami or hybrid role in Los Angeles or Bay Area preferred. 

THE ORGANIZATION:

Small business owners uplift communities and anchor local economies, while creating opportunities for themselves, their families, their employees, and our neighborhoods. Yet entrepreneurs who are people of color, women, and immigrants often struggle to secure capital and resources, as they are systematically shut out from traditional financing. 

Accion Opportunity Fund Community Development is an unparalleled financial support system that provides these small business owners with access to capital, networks, and coaching. We work to build inclusive and accessible options for these determined business owners. For over 25 years we have served a client base that is nearly 90% women, people of color, or immigrants. 

In addition to providing resources and loans to small businesses, we also conduct original research, advocate for policy changes, and finance community construction projects in low-income neighborhoods through our New Markets Tax Credit program.

Together, we are building a diverse, vibrant community where opportunity, knowledge, and access to capital are within reach.

For more information about us, visit https://aofund.org/

ROLE SUMMARY: 

Reporting to the VP of Development, the Manager of Stewardship and Communications (MSC) is responsible for conceptualizing s and developing fundraising materials to steward and engage institutional funders and individual donors.  

The MSC will be responsible for developing and implementing communication strategies to cultivate donor and funder relationships, increase engagement, and drive fundraising revenue. The ideal candidate will have a passion for storytelling, strong writing and editing skills, and experience in fundraising communications within the non-profit sector.

The MSC contributes to responsive portfolio stewardship by shaping donor communications and making personal outreach when appropriate. 

JOB DUTIES AND RESPONSIBILITIES: 
Fundraising Materials and Campaign Design

• Conceptualize, develop, and project-manage the completion of fundraising communications.
• Build, index, and maintain an up-to-date library of collateral fundraising materials ready-made for front-facing fundraisers to send throughout the stewardship process.
• Deliver campaign touchpoints to donors and funders. 
• Develop and deliver thoughtful and feasible campaign and project briefs to fundraisers, executive staff, and other internal stakeholders.
• In cooperation and collaboration with other members of the Development team, manage, implement, and evaluate a comprehensive stewardship calendar including touchpoints and materials for each segment of donors and funders. 
• Create and communicate motivational campaign themes around funding opportunities.
• Ensure donors and funders are receiving segment-appropriate and timely messaging.

 Portfolio Stewardship

• Recommend relational in-roads and cultivation next steps to frontline fundraisers who manage prospects with principal gift (25k+) capacity.
• Support mass- or mid-level donor portfolio stewardship with personal outreach as appropriate.
• Support fundraising events, research prospective attendees and recommend personalized follow-up  plans.
• Use Salesforce to capture, report and maintain key prospect and donor data accurately and thoroughly.
• Attend and contribute to occasional in-person team meetings and events.

MUST HAVES: 

• Bachelor’s degree or equivalent combination of experience and accomplishments.
• 3-5 years of experience in nonprofit communications, fundraising marketing, and/or designing and implementing fundraising campaigns.
• Excellent persuasive writing, editing, research, and communications skills, with an emphasis on storytelling writing and campaign copywriting.
• Ability to convey complex ideas through concise materials.
• Ability to understand the organization’s target audience and develop effective communications strategies and materials.
• Ability to create and communicate fundraising campaign themes that motivate giving.
• A curious, intuitive, and persistent collaborator who takes initiative and follows through to ensure the timely and excellent completion of deliverables.
• A passion for entrepreneurship, racial equity and justice, and community and economic development.
• A tenacious approach to challenges.
• Experience and understanding of high-net worth donor/funder markets.
• Works well under tight deadlines in a fast-paced environment.
• Experience in collaborating with multiple stakeholders to integrate input and feedback from a wide audience to achieve work objectives.

NICE TO HAVES: 

• Skilled in identifying philanthropic patterns and relationships among individuals, corporations, and foundations.
• Knowledge of best practices in prospect research and experience using research tools such as iWave, WealthEngine, or WealthX.
• Proficient at all aspects of the CRM database (Salesforce), including but not limited to campaign population, data entry, and report generation.
• Experience in direct response and/or digital marketing.
• Donor-facing fundraising experience.
• Familiarity with the CDFI or small business landscape.

PERKS AND BENEFITS:

Our mission is what motivates us to come to work each day. We know that happy employees are productive employees, which is why we offer a comprehensive benefits package that includes:

• Competitive salary commensurate with experience.
• An environment that values work-life balance and monthly remote work reimbursements.
• 100% company-funded Medical, Dental, Vision, Life & Disability coverage for employees (Based upon your plan selection). 90% company-funded dependent coverage (Based upon your plan selection) as well as Flexible Spending Accounts.
• Voluntary benefits with payroll deduction for Supplemental Life & AD&D insurance and legal plans.
• Tax deferred & Roth 403(b) Retirement Plan with employer match. 
• Unlimited vacation days, 12 paid holidays, 10 Sick days, and paid parental leave.

We are an equal opportunity employer and committed to improving diversity, equity, and inclusion at Accion Opportunity Fund. AOF does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range*: $73,185 - $90,792

*Please note that the above salary range is a national range, and compensation is dependent upon the candidate’s experience and skill level.