Field Support Engineer

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As Rockwell's Field Support Engineer, you will provide services to support the on-site installation, startup, maintenance, and operation of automation control systems & advanced manufacturing software applications, drive systems, manufacturing systems, industrial networks and the individual products which comprise these systems. Travel is required, 50-75%. If you are not at a customer's site, you can work from your home office or the Rockwell Automation office in Frisco, TX. You will report to the Engineering Services Manager and will be located in the Dallas, TX or suburban area.

Your Responsibilities:

• Rockwell Automation variable frequency drive (VFD) startup, preventive maintenance, and warranty support.
• Troubleshooting Rockwell Automation products, including Low & Medium Voltage Drives, HMIs, Small and Large controllers.
• PLC and HMI programming utilizing RSLogix 5, 500, 5000, FactoryTalk View ME/SE.
• Maintain automation and equipment including working with voltages up to 4160VAC.
• Perform Startup/Commissioning on Variable Frequency Drives.
• Testing, calibration, checking, correcting, adjusting and part component replacement services on customer drive products.
• LV/MV MCC, switchgear, soft starters and transformers

The Essentials - You Will Have:

• Bachelor's degree
• Must be authorized to work in the U.S. without sponsorship now or in the future. Rockwell Automation will not offer sponsorship for this position.

The Preferred - You Might Also Have:

• Bachelors degree in engineering
• Valid Driver's License
• 5+ years of relevant experience
• Experienced in PLC and HMI programming utilizing RSLogix 5, 500, 5000, RSView32 and/or FTView ME/SE
• Ability to travel throughout the region/assigned territory, to work overtime, on-call and weekends

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Employee Assistance Program (EAP) and company-sponsored access to Calm app
• Health management program
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that will fit with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com

This position is part of a job family. Experience will be the determining factor for position level and compensation.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

#LI-SW11

We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.