Director Quality Assurance

Company Description

Job Description

Responsibilities:

Product Compliance:

• Product Testing: Own and develop product quality assurance system for all trade goods and our private brands, monitoring adherence to automotive industry standards, supplier specifications and condition.

• Compliance: Ensure product labeling and packaging comply with regulatory and company standards.

• Reporting & Documentation: Implement robust reporting and documentation systems for quality assurance processes.

• Non-Compliance Management: Define and oversee processes for managing non-compliant products at all stages, including product recalls.

• Supplier Evaluation: Implement and monitor a comprehensive supplier evaluation system.

• Escalations: Drive escalations in collaboration with Category Management and partner with the global Product Compliance team.

• External Partnerships: Work with external partners and laboratories for product testing as needed.

Process & Inventory Control:

• Lead & develop local Quality teams to 

• Define process quality standards in close cooperation with our Process SMEs (Subject Matter experts)

• Process Audits: Conduct audits of local processes to ensure compliance with internal and external quality standards related to handling, storage and packaging

• Dimensioning and Weighing: Own and audit the cubi-scan process and its outcomes.

• Inventory Accuracy: Monitor and improve inventory accuracy to reduce defects in picking processes  and ensure financial accounting accuracy.

• Inventory Count Initiative: Collaborate with Finance & Legal to transition from key date inventory counts to a rolling inventory count process.

• Customer Complaints Analysis: Analyze customer service complaints to identify recurring defects and implement Corrective and Preventive Actions (CAPA).

Quality Strategy:

• Strategy Development: Define and drive the company’s quality strategy to align with business goals.

• Management System Design: Design and implement a quality management system that meets the requirements for external certification (e.g., ISO 9001, IATF 16949).

• Reporting and Reviews: Design and provide quality reports, and lead monthly and quarterly business reviews with internal stakeholders to ensure focus on quality metrics.

• Representation: Represent the company’s management in front of customers and suppliers in all matters related to quality.

Qualifications:

• Bachelor’s degree in Quality Management, Engineering, or related field. Advanced degree preferred.

• Minimum of 7-10 years of experience in quality assurance and product compliance within e-commerce, warehousing, or a related industry.

• Proven track record of implementing quality management systems and achieving external certifications.

• Strong analytical skills with the ability to interpret data and drive actionable insights.

• Excellent communication and interpersonal skills to collaborate effectively with internal and external stakeholders.

• Experience with supplier evaluation and external partner management.

• Ability to manage multiple projects and priorities in a fast-paced environment.

• Knowledge of regulatory requirements and standards related to product compliance and quality assurance.

• Business fluency in English, additional languages are an advantage 

What do we offer?

• Competitive salaries based on your professional experience
• Fast growing international company with stable employment
• Annual vacation of 30 days and 1 additional day off on your birthday
• Mental Wellbeing Program
• The opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
• AUTODOC Corporate Discount (1,080 Euros per annum) to order parts for their own use at special discounted rates
• Retail discounts of up to 75% on travel, technology, fashion and much more
• Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
• Free English and German language classes
• Flexible working hours and hybrid work
• Referral Program with attractive incentives
• Company pension scheme (Betriebliche Altersvorsorge mit Allianz).

Join us today and let’s create a success story together!