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Inside Client Executive (Remote)

73% Flex
Remote: 
Full Remote
Contract: 
Full time
Salary: 
70 - 90K yearly
Work from: 
Georgia (USA)

Offer summary

Qualifications:

2-5 years account-management and sales experience, Experience selling Cloud, Security, or IT Managed Services.

Key responsabilities:

  • Manage book of business, exceed revenue targets
  • Identify client challenges, provide solutions, drive long-term strategy
  • Communicate regularly with clients via email, phone, in-person
  • Facilitate Client Business Reviews, create clear roadmap for clients
  • Work with internal teams to solve recurring client problems
1Path logo
1Path SME https://1path.com/
501 - 1000 Employees
About 1Path
1Path isn’t simply an IT provider; we’re your end to end technology partner, and we’re invested in your company’s goals and growth. We’re at the frontlines of new technology trends, and we’re experts at all components of technology integration, support, and development. Our knowledge and skills put us ahead of other MSPs, but it’s our story, process, and people that really set us apart.At 1Path, we pride ourselves on our consultative, holistic, approach to IT. As our name suggests, we believe that there is only one path that leads to true technological excellence, and we are committed to walking side by side with you every step of the way. We live and work by a code of ethics that ensures that every customer, no matter how big or how small, receives the same care and respect. And with our Core Values guiding us, 1Path provides the Accountability, Teamwork, and Integrity to deliver IT Excellence, every time. All we can offer you is our best. Luckily for you, our best, is the best there is.
See more 1Path offers

Job description

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Your missions

Our company foundation is built on Integrity, Excellence, Accountability and Teamwork. These four core values support our vision and shape our culture. We use these values to determine success within every facet of our business. At 1Path, we want our employees to have a fulfilling career. We continue to show our commitment to this by offering competitive benefits, compensation, and development opportunities.

About 1Path
1Path is a true end-to-end IT provider. As a trusted IT provider for over 15 years, 1Path is the single source for comprehensive technology support for our clients: from the design/build stage through 24x7 monitoring and account management. We provide a variety of services from Outsourced Managed Services, Cyber Security, Cloud Solutions, Workplace Technologies, to Project Management.  

Our company foundation is built on Integrity, Excellence, Accountability and Teamwork.  These four core values support our vision and shape our culture.  We live by them every day, measure our success, and continually grow. At 1Path we want our employees to have fulfilling careers and we commit to our employees by offering competitive benefits, compensation, and development opportunities. If you want to be an integral part of a rapidly growing, cutting-edge technology company with huge growth potential, 1Path is the one choice for you. 

About the Role
We are seeking an energetic and enthusiastic Inside Client Executive to join our team! The Inside Client Executive is the expert in 1Path contracts and services. In this role, the successful Inside Client Executive will work closely with their Technical Account Manager and Service Delivery Manager to manage a book of business and delight our clients. An Inside Client Executive at 1Path is passionate about solving challenging problems, has a thirst for building strong relationships with clients, and thrives driving long-term technology strategy to clients.  

 Role & Responsibilities:

  • Manage and grow a book of business up to $1M of reoccurring revenue for contracted services while exceeding revenue targets for this book of business.  

  • Identify key challenges within the client’s business and provide projects to solve these challenges resulting in 1.4x multiple on the contracted MRR.  

  • Communicate regularly with 1Path clients via email, telephone, and in-person to ensure key needs are met.  

  • Effectively manage complex negotiations to drive the best mutual outcome for 1Path and our clients.  

  • Bring thoughtful information about the marketplace to 1Path’s leadership so that we may rapidly advance our go-to-market strategy.  

  • Facilitate quarterly Client Business Reviews to drive thoughtful solutions to clients. This includes creating a clear roadmap from the defined current state to the client’s desired state.  

  • Maintain ownership of client’s core business purpose, needs, and IT budgets to ensure proactive elimination of challenges 

  • Work with 1Path internal service teams to ID opportunities for solving reoccurring problems within client’s technology environment  


Soft Skill Requirements 

  • Excellent written and verbal communication skills 
  • Excellent presentation skills 
  • Highly organized and proficient in CRM SaaS platforms.  
  • Manages personal progress effectively and would be described as a “self-starter” by colleagues in previous roles.  
  • Avid learner who is in constant pursuit of more skills.  
  • Ability to lead from within and negotiate internally to achieve the desired outcome for deals.  
  • Demonstrates strong reasoning, problems solving, and critical thinking skills. 
  • Motivated to work within a team setting. 
  • Excitedly seeks opportunities to solve problems for clients 
 

Preferred Qualifications 

  • 2-5 years demonstrated account-management and sales. 
  • 2-5 years selling Cloud, Security, or IT Managed Services to the mid-market.  


What We Offer

  • Base salary estimated range between $70,000 to $90,000 annually plus commissions. The final base salary offer will be determined after reviewing relevant factors, including but not limited to skill sets and relevant experience. 
  • Comprehensive health benefits including medical, dental, vision, life insurance, disability and Employee Assistance Program. 
  • 401K with Company Match  
  • 15 Paid Holidays Per Year + 5 Floating Holidays
  • Access to Telemedicine Services 
  • Voluntary Benefits: Accidental Injury, Critical Illness, Hospital Indemnity, Pet Insurance, Home/Auto Insurance  
  • Career Coaching through Learning & Development Manager  
  • Paid Parental Leave Program

Please Note: 1Path is currently unable to support visa sponsorship for those living in the United States and working under an H1B visa.

1Path provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, 1Path will provide reasonable accommodations for qualified individuals with disabilities.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Account ManagementSales ExperienceCloud SourcingSecurityManaged ServicesWritingCRM Software

Soft Skills

  • Learning Ability
  • Verbal Communication in Japanese
  • Presentation Skills
  • Organizational Skills
  • Self-Starter
  • Problem Solving
  • Critical Thinking
  • Leadership
  • Proactive Mindset
  • Client Communication
Are you interested?

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