Clinical Health Coach (RN License in CA, NV, AND compact state required; Bilingual in Spanish required)

MUST POSSESS RN LICENSURE IN CA, NV, and COMPACT STATE AND BILINGUAL IN SPANISH REQUIRED

JOB PURPOSE
Responsible to oversee RPM (Remote Patient Monitoring) Tele-data obtained from individual patients while directly engaging in patient education and coaching as needed.

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MUST HAVES:

Experience Specifically Required:

• At least two or more years of previous experience working in a clinical setting
• Understands remote patient monitoring, tele-health, care/case management, chronic disease processes/progression
• Two years of experience as a Registered Nurse (RN)

Certificates, Licenses, Registrations, Professional Designations:

• Registered Nurse (RN) Licensure in the state of California or Nevada

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YOU WILL BE RESPONSIBLE TO:

• Manage an active caseload of patients who have subscribed to our RPM+ (Remote Patient Monitoring) platform or are engaged in other CW telehealth programs; monitor and manage patient chronic disease.
• Onboard and assist patients in the set-up and operation of our "MyWellness Connect" mobile app, and FDA-approved, Bluetooth-enabled devices to monitor specific health conditions.
• Utilize our proprietary tele-health system and dashboard to interact with and monitor patients.
• Work with patients who have Prediabetes/Diabetes, Heart Disease, High Blood Pressure, COPD, Sleep Apnea, Asthma, Obesity, COVID-19, among other illnesses.
• Review and evaluate patient behavior, telereadings; provides education and proactive health and wellness support as needed for individuals suffering from one or more serious medical conditions.
• Communicate with patients daily via text, phone or video calls regarding patient disease state; engage in patient education, medication adherence, and more as assigned.
• Utilize our proprietary EHR (electronic health record) to track all patient data and information to communicate both with patients and co-workers; schedule patient appointments and manage schedules as required.
• Sets personal tasks and calendar reminders to respond to various patient-specific issues; coordinates schedule with other Clinical Coaches for coverage when needed.
• Performs all duties on an agreed-upon schedule as assigned by the supervisor.
• Participates in the company's online patient community; moderate patient interactions with other patients.
• Participate in ongoing, internal, and external training to improve health coaching skills.
• Perform other duties as assigned