Director of Engineering (E-commerce) (REMOTE)

We are seeking a Director of Engineering (E-commerce) for a remote, full-time, and direct hire role for one of our amazing partners.

You will lead the development and enhancement of their customer-facing applications (web and mobile), e-commerce store, and customer service back-office systems. This role will be pivotal in shaping their product strategy and will directly impact the success of this high-scale ecommerce platform. We are looking for a data-driven problem solver that strives for impact, scalability, and simplicity. You should be a natural leader in the eCommerce space, with a proven track record of building high-performing teams and driving impactful results.

Responsibilities:

• You will drive performance optimization initiatives across both web and mobile platforms to ensure fast and responsive applications, and result in increased user satisfaction and engagement with the platforms.
• You will provide technical leadership and strategic direction for the development of all customer-facing applications and ensure alignment with overall business goals and objectives. This includes web and mobile platforms, e-commerce store, and customer service tools.

• Deliver seamless and integrated experiences across web and mobile that address the needs of their users.
• You will have a strong customer focus to obsess over the users experience, and to ensure that every application and feature is designed with their needs and challenges in mind. You should prioritize empathy and understanding in every aspect of web and mobile development.
• Collaborate effectively with cross-functional teams, which includes product management, design, marketing, and customer service.
• Manage the engineering budget while optimizing resources to achieve maximum impact to ensure that the technology investments align with their mission.
• Build, mentor, and lead a high-performing engineering team that includes a culture of collaboration, innovation, and continuous improvement.
• You will guide the team in leveraging technologies to build scalable, robust, and user-friendly web and mobile applications.
• Ensure that the platforms are reliable and accessible for all users by being a champion for quality assurance and software testing methodologies across web and mobile platforms to deliver exceptional user experiences and maintain the highest standards of code quality.
• Knowledge of emerging technologies and industry trends relevant to their industry, web, and mobile development. Evaluate and implement new tools and techniques to enhance the customer-facing solutions and provide cutting-edge support for their users.

Qualifications:

• Experience leading and mentoring engineering teams and e-commerce platform experience in both web and mobile development
• Strong expertise in Next.js, React, TypeScript, AWS Services, GCP, CI/CD pipelines (using GitHub Actions), release management tools (such as Vercel), and marketing technologies (like Google Tag Manager and Google Analytics).
• Proven track record of delivering high-quality web and mobile software products within budget and timeline constraints, and a demonstrated commitment to efficiency and effectiveness.
• Strong commitment to code quality, performance, and the overall user experience across web and mobile.
• Exceptional analytical and problem-solving skills, with the ability to address complex challenges related to web and mobile development, and the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
• Bachelor's or Master's degree in Computer Science or a related field.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. You must be legally authorized to work in the United States without current or future sponsorship.