Revenue Cycle Invoicing Administrator

Job Function:

Creating invoices for all revenue transactions in our revenue cycle billing system meeting contractual deadlines. Keeping open communication, troubleshooting, and revising invoices while managing a healthy relationship with our clients and payers.

Responsibilities:

• Ensure all invoices are created and delivered to assigned accounts within the contractual deadlines 
  1. All invoices should be delivered to assigned accounts within the first 5 business days once the month has been open for transactions and/or before billing deadlines
  2. Verifying all invoices have been received by assigned payers
• Understand and perform research of all historical data with accounts assigned to you 
  1. Make any adjustments and/or credits on invoices within 48 hours of request from any given client and/or payer 
  2. Being confident to act when speaking to an account within leadership guidelines to resolve past due balances and/or invoicing issues
  3. Once verifying payments have been received, credit/resolve remaining balance prior to month end.
• Assist with processing credit card and direct debit charges as needed
• Monitor team email boxes throughout the day, responding/resolving within 24 hours
• Assist the cash application team with remittance advice asks
• Monitor assigned accounts to ensure all late transactions in the revenue cycle billing system are sent out prior to month end and/or initial filing limit
• Communicate in a highly professional manner and nurture a healthy relationship with Clients and/or Payer accounts
• Generate daily reports to leadership on invoice activity, sent invoices, invoices in process and invoices still outstanding, credits and escalations needed etc.
• Support increasing overall cash collections by ensuring billing all invoiced equipment, stiving for over 95% collection percentage
• Support team with minimizing credit rate to 2-3% maximum
• Support Team members, assisting others as needed 

Position Requirements:

• 6 months of billing, finance, or accounting experience (insurance preferred)
• 1 year of college coursework or equivalent work experience
• Exceptional organizational and time management / prioritization skills
• Skilled at problem solving 
• Skilled at verbal and written communication, including knowledge of email etiquette
• Basic knowledge of billing concepts such as reconciliation, posting, deposits, debits, and    

credits

• Demonstrated attention to detail
• Willingness to work as part of a collaborative team, but also independently accomplish tasks
• Understand HIPAA and privacy regulations
• Demonstrate ethical business practices