About Our Company
Advanced Diabetes Supply® was founded on the bold principle of creating a knowledgeable, reliable and demonstrably superior diabetes supply company. Our approach, coupled with a commitment to service and innovation, has catapulted Advanced Diabetes Supply® to a national leader in the industry. Creating high-performance, adaptive teams requires a relentless commitment to hiring the best. We strive to maintain a casual, fun environment whenever possible, but we don’t just play around. We work hard every day to provide a positive work culture and respectful atmosphere. The standards we set for ourselves are high, and we love to be challenged! If you enjoy working in a collaborative environment, have a passion for excellence and a bias for action, we may be just what you’ve been looking for.
Interested in learning more about our company and its culture? Visit us at www.northcoastmed.com
About the Position
The Identity and Access Management Analyst is responsible for account life cycle management and auditing as appropriate. They will participate in the development of workflows, system configuration, documentation, optimization, and support related to access, while working with IT teams and other department for both existing and new applications and processes.
Essential Functions
- Provides user account life cycle management, including creating, provisioning, securing, and inactivation of access.
- Participates in projects and production support operations focused on implementing Identity and Access Management (IAM) integrations and Roles Based Access Control (RBAC) strategies and integrations.
- Collaborates in the design, implementation, and support of the IAM technologies.
- Participates in projects to ensure standard processes and procedures are implemented when rolling out new provisioning and role management points.
- Plans, builds, tests, manages, and updates security for the protection of and access to ADS | US MED systems.
- Assists with the development, implementation, and support of RBAC.
- Ensures all evidence of authorization is documented and archived according to internal standards.
- Acts as the subject matter expert for Identity Governance and RBAC.
- Assists other IT staff in troubleshooting issues with IAM tools and processes.
- Assists with application upgrades, evaluation of new technology, settings, and functionality.
- Troubleshoots security and workflow issues independently or in collaboration with other Information Systems teams and/or stakeholders, while adhering to internal service standards.
- Enforces organizational policies and procedures to ensure only authorized personnel have access to information in compliance with the Minimum Necessary Rules.
- Participates in ongoing auditing and risk assessments, and implementation of audit recommendations.
- Ensures dormant accounts/records are disabled per organization policies; eliminate access for those who no longer need applicable information.
- Develops system access and security implementation plans derived from operational customer needs and requests.
- Develops and maintains detailed documentation on standard operating procedures, system configurations, and technical settings for internal team use, end user support, and other IS teams as needed.
- Generates reports to perform in-depth analysis and data collection for issues associated with IAM.
- Develops, maintains, and supports Identity Management and access control to third-party platforms and applications not integrated via Single-Sign On.
- Provides Microsoft O365 Shared Resource Management and Support (Distribution Lists, Shared Calendars, Shared Mailboxes, Mail Contacts, and Resource Calendars).
- Supports the enrollment of Multifactor Authentication (MFA), Single Sign-on (SSO), Electronic Prescribing of Controlled Substances (EPCS), and Mobile Device Management (MDM).
- Assists in efficiency improvements by recommending process changes as well as developing solutions to automate and orchestrate repeatable tasks for IAM.
- Assists in evaluating and advising on existing applications and/or processes not adhering to IAM or related compliance minimum requirements.
- Staffs a 24x7 on-call rotation 365 days a year to ensure ongoing operations and security for a facility that operates continuously to provide the best possible care to the patients we serve.
- Embraces and exemplifies ADS core values:
We put our people first.
We serve our members with passion.
We take ownership.
We pursue excellence.
We never stop growing.
- May perform any additional responsibilities or special projects as required.
- May provide cross-functional support as business needs demand.
- Duties and responsibilities may be subject to change based upon the needs of the department.
- High school diploma or equivalent (GED).
- 1-3+ years of experience in an IAM or Identity/Access related role.
- Solid understanding of Active Directory, Azure AD/Microsoft Entra ID including management, provisioning and deprovisioning of user, group, and OU objects.
- Proficient with IAM and MFA management platforms (Entra ID, Duo, Okta etc.).
- Familiarity with Microsoft SQL, as it pertains to security & logins.
- Solid understanding of Windows and Mac file-sharing and ACL at an enterprise level.
- Experience with IT ticketing systems to review and respond to IAM related requests.
- Familiarity with automation and the ability to turn repeatable tasks into automated procedures.
- Familiarity with creating and updating SOPs, policies, and related documentation.
- Experience dealing with confidentiality, PHI, PII and other sensitive information in accordance with applicable laws and regulations.
- Familiarity with audits and the capability to produce relevant IAM reports.
Expected Competencies
- Friendly, professional, and effective communications skills; able to calmly present solutions in challenging situations.
- Proactive identification of challenges, and solution-oriented approach to problem solving.
- Service-orientation and aptitude to utilize proper listening skills.
- Effective analytical skills: able to use inductive and deductive reasoning to anticipate outcomes.
- Self-directed accountability and reliability
- Effective communication, and interpersonal skills, with the ability to influence and collaborate effectively with cross-functional teams.
- Able to manage and prioritize multiple tasks/projects, work autonomously, and meet deadlines.
- Able to work well in a team environment that promotes inclusiveness and communication among team members.
- Communication using both verbal and written English proficiency.
- Cultural competence
Physical Demands
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
While performing the responsibilities of the job, the employee is required to remain in a stationary position most of the time (stand or sit). While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Equal Opportunity Statement
Advanced Diabetes Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
Pay range and Compensation Package
Salary ranges may vary depending on location. The general hiring range for this position is $25 - $27 per hour. Actual compensation depends on education, experience and relevant skills.
Benefits for the full time employees include
- Health, Dental & Vision options
- FSA and HSA plan with Employer Contribution
- Employer paid EAP
- 401k with 4% Company Match
- Discretionary Profit Sharing Plan
- Paid Time Off (PTO) Including 8 Paid Holidays and a Birthday Holiday
- In-house Training Programs
- A fun culture in a fast-growing organization
