Telematics & Fleet Monitoring Administration

Scope & Overall Purpose of the Job:

The Telematics & Fleet Monitoring Administrator will manage and optimize telematics systems to track and monitor the company's fleet of vehicles or assets. This role includes administrative tasks such as record-keeping, coordinating with stakeholders, and managing user access.

The position is also responsible for the day-to-day operations of fleet monitoring and telematics solutions, including developing documentation, providing training and coaching to internal customers, and managing system updates and issue resolution.

Key Responsibilities:

• Documentation Management: Maintain accurate and up-to-date documentation related to telematics systems and fleet monitoring processes. Create manuals, guides, and standard operating procedures (SOPs) for system use and troubleshooting. Ensure compliance with relevant standards and regulations.
• Record-Keeping: Maintain detailed records of fleet-related data, including vehicle information, maintenance schedules, driver records, and telematics system performance metrics. Ensure records are organized, accessible, and confidential.
• Hardware Management: Capture, maintain, and allocate hardware within the telematics platforms. Oversee the inventory of telematics devices, such as GPS trackers or sensors, ensure proper installation on vehicles or assets, and maintain accurate records of hardware assignments.
• Reporting System Management: Generate and distribute reports from telematics platforms to relevant stakeholders. Schedule report generation tasks, select appropriate report formats, and ensure timely delivery to support decision-making and operational activities. Oversee the setup and configuration of reporting tools, ensure accuracy and reliability, and allocate reporting resources based on organizational needs.
• Continuous Improvement: Identify opportunities to improve administrative processes related to telematics system management and fleet monitoring. Implement new tools or technologies, streamline workflows, and provide feedback for system enhancements.

Qualifications and Experience:

• High School Certificate or equivalent
• Strong understanding of technology with a desire to learn.
• Experience with and intuitive understanding of advanced telematics or related fields.
• Experience in managing supplier relationships.
• Experience within the transport industry and environment.
• Experience with logistics or ERP administration tasks.
• Field-related experience within the telematics industry.
• Working knowledge of heavy vehicles and operations.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.