Project Coordinator

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the role The Project Coordinator is responsible for coordinating all aspects of delivering Statements of Work (SOW) utilizing the Customer tool from the initial request to delivery of the approved SOW. This busy role involves juggling multiple deliverables, so requires excellent organizational and time management skills. The successful candidate will embrace the ever-changing landscape and keep across the delivery requirements for our customers all while maintaining internal systems for their assigned workload.

What you’ll do

• Liaise with Datacom Pre-Sales team ensuring delivery of SOWs to Datacom’s customer via the Customer defined tool.
• Manage Customer queue for Datacom and the delegation of work to Datacom’s pre-sales team.
• Manage Datacom SLAs/KPIs for delivery of Technical SOWs.
• Ensure document quality before SOW submission to Customer.
• Chair internal meetings to manage the delivery of the SOWs to meet KPIs and a quality document. · Coordinating project schedules and helping ensure that projects are delivered within given timeframes and meet user requirements and are easily maintainable.
• Coordinating documentation, design and development of projects.
• Contacting company personnel at all organizational levels to gather information and prepare reports.
• Providing analytical and administrative support
• Interacting extensively with key stakeholders including sales & account teams, technical & systems engineering teams and project management team leadership and support functions
• Assisting with the reporting on the progress against project timeframes, milestones and budget.
• Assisting and providing support for the project team to deliver maximum levels of productivity.
• Analysing problems, determining approach, compiling and analysing data, and preparing reports/recommendations.

What you’ll bring

• A strong client focus with experience in relevant IT projects is highly desirable

• Demonstrated planning and organisational skills including exceptional attention to detail.
• Demonstrated ability to manage multiple tasks at one time, achieve required outcomes and meet deadlines in a high-pressure environment.
• Demonstrated understanding and working knowledge of administrative support techniques and methods.
• Knowledge of finance management practices, with a clear understanding of the relationship between costs, utilisation and project revenue.
• 2-4 years of relevant project administration or coordination experience.
• Project coordination skills, deploying project management disciplines and processes.
• Ability to successfully deliver projects, coming in on time, to scope, quality and within budget.
• Ability to work on assignments requiring considerable judgement and initiative.
• Assures adherence to budgets, schedules, work plans, and performance requirements.
• Ability to work in large collaborative teams to achieve organisational goals, and act as informal leader and mentor developing employees.
• Proven analytical and problem-solving skills.
• Effective presentation skills with the ability to convey technical information across various levels.
• Strong verbal and written communication skills.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.