Offer summary
Qualifications:
Minimum 2 years of experience as a licensed attorney.Key responsabilities:
- Designing workflow manuals
- Handling technical support requests
- Streamlining onboarding process
- Promoting usage and account management
Who we are:
BoostDraft is a pioneering software engineering firm revolutionizing the legal drafting landscape with our assisted document editor, effectively eliminating inefficiencies. Founded two years ago by graduates from MIT and Stanford, our initial focus was primarily on the Japanese market. However, within this short span, we've witnessed remarkable growth, boasting over 7,500 paid users, with 17 out of the top 20 largest law firms now utilizing our software.
Our success in Japan has largely been fueled by word-of-mouth referrals, as we've employed minimal marketing efforts. Additionally, we've secured numerous long-term, large-scale contracts with renowned enterprises and law firms. As a result, we have been highly profitable from Day 1 and have experienced exponential growth without outside funding.
For more information, please visit: https://link.boostdraft.com/gnop
Why BoostDraft needs you:
As we expand into the US market, we've received encouraging feedback from American legal professionals. Nonetheless, it's important to acknowledge that there are nuanced differences between the Japanese and US markets that we're navigating. While we have gradually and steadily expanded our presence in the US without investing in marketing thus far, we're now ready to elevate our efforts to the next level. To achieve this, we seek the expertise of a seasoned customer success professional.
What you will do:
As the first Customer Success in the US,
Requirements
Required Qualifications -
Desired Skills -
Nice to have -
Benefits
Why you should join BoostDraft:
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