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100% REMOTE :: Business Process Analyst at Contech Systems Inc.

Remote:

Full Remote

Experience:

Mid-level (2-5 years)

Work from:

Kansas (USA)

Offer summary

Qualifications:

3+ years experience as Business Analyst or Marketing Specialist, Proficiency in PC software programs and database management systems, Experience with documenting requirements gathered from business and IT counterparts.

Key responsabilities:

Analyze, evaluate current/proposed business processes and translate into detailed documents
Host calls, manage approval workflow for member facing communications
Collaborate with stakeholders to identify specific requirements and support solutions
Diagnose process improvement opportunities, lead teams to resolution
Communicate status updates, resolve issues and drive overall business impact understanding

Contech Systems Inc.

See more Contech Systems Inc. offers

Job description

Title: Business Process Analyst
Duration: 9 months of contract
Location Remote

Primary Responsibilities:
• Work with assigned business customers to determine needs regarding business processes and functionality, make recommendations as appropriate
• Analyze and evaluate both current and proposed business processes, perform gap analysis, and translate systems needs into detailed business Requirements / Specification Documents
• Regularly host calls, serve as an active participant in other’s meetings and be an advocate for creating, reviewing, approving and implementing member facing operational letters
• Manage the review and approval workflow for transactional member facing communications, including Business SME, legal, compliance and regulatory approvals
• Assess, interpret, and analyze customer needs and requirements
• Demonstrate and apply understanding of regulations and health care industry trends
• Collaborate with business owners, process owners and technical stakeholders to identify specific requirements and lend support to the solution
• Document current and future state process flows and have a strong comfort level leading and influencing others to align with “to be” process maps
• Diagnose process improvement opportunities and lead teams to desired resolution
• Review proofs during UAT to ensure the output meets the established requirements and quality standards
• Communicate ongoing status updates to all stakeholders to ensure continued understanding of and alignment with project status/updates
• Support ongoing operations/maintenance/enhancement of existing solutions in partnership with business owners and within team
• Identify, escalate and help resolve issues communicated by stakeholders
• Cultivate relationships with applicable internal business partners to drive support, adopting and collaboration on transactional letters projects
• Drive understanding of overall business impact amongst functional areas and applicable stakeholders

Required Qualifications:
• 3+ years of experience as a Business Analyst, Marketing Specialist, or similar role, facilitating and documenting requirements (such as process flows; use cases; and/or business requirement documents, member materials, communications, and letters) gathered from both business and IT counterparts
• Intermediate or greater level of proficiency with PC based software programs and automated database management systems (Advanced Word and basic Excel needed) with analysis of data files
• Team Lead or Project Lead experience