Offer summary
Qualifications:
Good knowledge of French (B2) and English (B2), Bachelor’s degree, Good MS Office knowledge, Analytical thinking and self-starter, Relevant experience in phone customer service (preferred).Key responsabilities:
- Provide customer service through electronic channels
- Handle customer orders and support requests
- Maintain accurate documentation of interactions
- Attend training sessions and assist new colleagues
- Implement process improvements and share team knowledge