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Desktop Support Engineer

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Knowledge of computer hardware and Windows OS, Familiarity with networking concepts and protocols.

Key responsabilities:

  • Provide technical support for desktops, laptops, and peripherals
  • Install, configure, and troubleshoot hardware/software components
  • Diagnose and resolve technical issues on OS, applications, hardware
  • Manage support requests through a ticketing system
  • Perform maintenance tasks to optimize desktop performance
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Gig Workplace Hrtech: Human Resources + Technology Startup https://gigworkplace.com/
11 - 50 Employees
See more Gig Workplace offers

Job description

  • Provide first-line technical support for desktops, laptops, and peripherals
  • Install, configure, and troubleshoot hardware and software components on desktops and laptops
  • Diagnose and resolve technical issues related to operating systems, applications, and hardware
  • Manage and prioritize support requests through a ticketing system
  • Perform routine maintenance tasks, updates, and patches to optimize desktop performance
  • Set up and configure new desktops and laptops for users
  • Possess basic knowledge of computer hardware and Windows-based operating systems
  • Familiarity with networking concepts and protocols
  • Hands-on knowledge of crimping LAN cables and cabling
  • Configure and manage Wi-Fi routers and access points



Salary

16500 - 19000 INR (Per Month)


Required profile

Experience

Industry :
Hrtech: Human Resources + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)

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