QualityAssurance Supervisor

Description

Established in 1992 with the goal of marrying culinary excellence, food science, and cutting-edge technology, we are recognized by the nation’s largest multi-unit restaurant operators as a trend-forward, innovative custom food product manufacturer and development company.

Located in Ontario, California, approximately 40 miles east of Los Angeles and centrally located near California’s and Mexico’s growing regions, we have year-round access to freshly harvested vegetables.

What if you were given the opportunity and responsibility to make a difference? Join a company proud of its products and passionate about the food industry and its everlasting growth! Do you enjoy preparing all activities involving quality assurance and compliance? Do you possess a keen eye for details, consistent study on quality-related issues, and cutting-edge analytical skills?  If so, we are seeking a seasoned qualified Quality Assurance Supervisor to join our team for our Ontario location.  

Qualifications and requirements

• Schedule, train, guide, and monitor, all production and FSQA technicians.
• Provide support to the Quality Assurance team as needed.
• Maintain and update Quality System: to review, create, update and improve documents.
  • Daily Good Manufacturing Practices facility walkthroughs.
  • Manage people on the floor for Quality Assurance purposes.
  • Verify production and quality control documentation related to Quality Assurance.
  • Train people to be in accordance with GMP, Good Documentation Practices, and Food Safety System (to inspect product handling for example).
  • Create presentations for training (involves requesting information from Operations subject matter experts).
  • Work with Operations and Quality Management to achieve Quality Assurance goals (to maintain a clean facility, GMP, document processes, derive information to improve processes and procedures, etc…).
  • Implement quality improvements in manufacturing, warehouse, and maintenance departments (trays, gloves, equipment improvement, and sufficient personnel to certain areas).
  • Complete Supplier Corrective Action Reports for suppliers when out specification raw materials are received onsite.
  • Maintain the Supplier Approval and Maintenance Program (supplier visits and inspection, documental control, specifications update).
  • Complete root cause investigations and provide corrective and preventive actions to customers when receiving complaints.
  • Assist with 3^rd party and customer audits.
  • Require Quality Control Technicians' information and backup about activities that are related to maintaining the Quality and Food Safety System (electronic back up for example). It can apply to other areas.
• Follow Good Manufacturing Practices (GMP) and enforce them with all employees, as well as the Personal Protective Equipment (PPE) for Safety purposes.

Supervise members of the FSQA receiving Team

Responsibilities Receiving Staff

• Report all deviations from GMP, HACCP, SQF, and specification requirements immediately to the QA Supervisor.
• Inspect the outgoing finished products before shipping them to the customer.
• Place raw materials and/or finished products on Quality Hold in the System when necessary, and release them off Hold according to the Quality Hold Procedure. Closeout holds and notifies the designated On Hold group electronically.
• Perform weekly inspections of the warehouse and report to Quality management.
• Perform weekly scale calibration for all the Production areas and maintains documentation.
• Contact suppliers, outside services, and outside labs to send samples and request test results or COAs.
• Inspect returned goods and follow HIF protocol for disposition.
• Inspect materials for repacking or resell orders before shipment.
• Works on the transfer of documents from paper to electronic.
• Assists in keeping supplier files, calibration binders, raw material inspection documents, COAs, etc. up to date and in an audit-ready state.

Qualifications

Education & Experience

• 5-10 years in Quality Assurance in a food manufacturing facility with 2 years of supervisory experience with a minimum BS degree in a science major.
• SQF/GFSI Certification (SQF Practitioner) is a plus.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Access, E-mail, internet, etc.) computer-based programs.
• Must have the ability to read, write and communicate effectively in English. (Bilingual in Spanish is a plus).
• HACCP certification is a plus.
• Demonstrate full knowledge of Good Manufacturing Practices policies, Good Laboratory practices, and procedures.
• Very Good mathematical skills are required.
• Able to follow written or verbal instructions
• Demonstrate good communication skills

• Three Years of Office Experience (documentation/archiving experience a plus}
• Computer proficiency (Word, Excel, Outlook)
• High attention to detail and accuracy
• Knowledge of office equipment
• Able to follow written or verbal instructions
• Demonstrate good communication skills (verbal and written; English required)
• Demonstrate full knowledge of Good Manufacturing Practices policies and procedures

Equal Employment Opportunity Policy

The Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.