Underwrites highly complex individual insurance applications for multiple products including survivorship policies by evaluating the insurability of applicants within Thrivent’s established guidelines. Complex case work includes underwriting business and trust applications, charitable gifting, estate planning and other types of advanced sales scenarios, as well as handling contract changes, Waiver and disability Claim reviews, Rescissions and Reformations, and pre-screens (quick quotes). Review and assess risk factors which include medical and nonmedical history, financial requirements, as well as a variety of legal documents supporting the insurance application. Underwriters review Attending Physician Statements, prescription histories, medical claims data, lab results, MIB, and other requirements as needed. Approval limits for this position = $2,000,000 - $5,000,000 for life, and maximum of current issue and participation limits for DI.
DUTIES & RESPONSIBILITIES:
- Contributes to accurate and consistent risk selection as well as fraud detection.
- Ensures high level of customer satisfaction by partnering with financial associates, team members, medical and legal consultants to determine the best possible outcome for members.
- Handles complex and sensitive written and verbal communications, often influencing behavior via these communications.
- Actively trains and mentors less experienced members of the team, using interpersonal skills to increase effectiveness of ensure working relationships, as well as team, performance.
- Conducts quality audits on underwriters.
- Involved in creating content for field presentations and attending field meetings, as needed.
- The dollar limit for this position is <=$5,000,000 if life, maximum of current issue and participation limits if DI.
- Decisions are generally case specific and can expose Thrivent Financial up to $5 Million of risk per case. These decisions can be made without others input, up to their approval limit.
- These decisions can set precedents for future underwriting decisions and can expose Thrivent Financial to legal and compliance risks. The combination of these factors adds to the long-term effects of their decision making.
- Ability to comprehend variety of medical and financial records to extract and combine relevant pieces of information to form judgment. High-level decision-making skills.
- Well-developed interpersonal skills – written and verbal communication, coaching and negotiation.
- Comfort working in a fast paced, quickly changing and sometimes ambiguous environment.
- Public speaking and facilitation skills to provide additional education to the team on a minimum quarterly basis.
- Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.
- Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
QUALIFICATIONS & SKILLS:
Required:
- High School Diploma or equivalent required, Bachelor’s Degree preferred
- Minimum of 6 years of individual holistic underwriting experience in the insurance industry
- Strong customer and team focus.
- Broad perspective understanding of Thrivent Financial and the financial services industry.
- Familiarity with reinsurance, contract law and regulations governing underwriting practices.
Preferred:
- Progression or Attainment of FLMI and/or FALU designations preferred.
Pay Transparency
Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $85,982.00 - $116,328.00 per year OR $41.34 - $55.93 per hour, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.
Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.
The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
