Telephonic Client Manager

Do you enjoy having a consultative approach towards sales and driving revenue?
Do you enjoy collaborating with teams to deliver on common goals?
 

About our Team
Law360® provides breaking legal news and analysis on the most important topics legal professionals, business leaders and regulators need to stay on top of issues, safeguard clients and sharpen their competitive edge. The award-winning journalism of Law360 keeps readers connected to the latest, most essential news and insights across 70+ practice areas, industries and jurisdictions, including federal litigation, business deals, mergers & acquisitions, security and more. Law360, which serves more than 2.7 million readers every day, is owned by LexisNexis Legal & Professional® and part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About the Role
The Law360 Client Manager will be responsible for renewing corporate subscriptions, as well as increasing usage with existing customers. The Client Manager will work with the various internal sales and support teams to ensure a favorable customer experience.
 

Responsibilities

• Meeting point of sales goals within assigned accounts and revenue goals within region

• Growing pipeline through active account management and executing a strategic account plan with the client

• Owning the for the overall health and status relationship with the customer

• Managing complete sales cycle from opportunity identification through close. Promoting a consultative sales motion at all levels of the organization.

• Creating targeted, solution-oriented proposals with appropriate positioning and pricing for software and services

• Developing and tracking pipeline within assigned accounts utilizing CRM and reporting weekly forecast and opportunity progression

• Working with clients and internal partners through issue resolution to drive customer satisfaction.

Requirements

• Have a Bachelor’s degree

• Display proven B2B subscription-based renewals experience

• Have solid interpersonal and presentation skills to partner and collaborate across teams

• Display functional knowledge of negotiation process

• Demonstrate an ability to work in a team selling environment

• Have excellent organizational and time management skills

• Have a technical aptitude with computer skills including Excel, Word, PowerPoint, CRM applications

Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
 

Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
 

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
 

Salary

Base: $38,000

Commissions: $36,000

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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