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Implementation Specialist

72% Flex
Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Bachelors Degree in Nutrition/Dietetics or related field, Minimum 2 years experience in foodservice, healthcare, or nutrition field, Strong organizational and time management skills, Great communication and teamwork capabilities.

Key responsabilities:

  • Conduct training for software in healthcare/foodservice settings
  • Prepare training schedules, direct implementations, and manage timelines
  • Maintain customer communications and provide follow-up services
  • Review and revise customer data for accuracy
Jonas Software logo
Jonas Software Large https://www.jonassoftware.com/
1001 - 5000 Employees
See more Jonas Software offers

Job description

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Your missions

                                                                                    
Job Description: 

THE COMPANY
Computrition, Inc. is the leading provider of fully integrated foodservice and nutrition management software systems. With over thirty years in the hospitality and healthcare industries, Computrition is an international company with offices throughout the United States and Canada.

Computrition's all-encompassing software systems are designed to increase efficiency and productivity in the foodservice and/or nutrition services operation. We provide menu management, inventory control, nutrition office management, nutrient analysis, point of sale and more. Put your nutrition and food knowledge to use in a unique setting. Computrition allows you to creatively use computers in nutrition and food service. 

POSITION
We are seeking a dedicated professional for the position of Implementation Specialist.
The successful candidate will be an integral part of the Professional Services Team in a high growth organization. This is an exciting opportunity for an individual looking for a fast paced environment where experience will be drawn upon to effectively assist in completing customer implementations in a timely manner.

JOB RESPONSIBILITIES:

•    Position will be responsible for conducting training of foodservice, nutrition management and point-of-sale software for healthcare and/or foodservice personnel via on-site visits, phone and/or web trainings
•    Preparing training schedules and agendas
•    Directing software implementations
•    Managing timelines and meeting deadlines
•    Maintaining and accurately reporting and documenting ongoing communications with existing customers
•    Reviewing and revising customer data
•    Providing follow-up service on use of software products


JOB QUALIFICATIONS:

•    Bachelors Degree in Nutrition/Dietetics, foodservice or related field; RD preferred
•    Minimum of 2 years progressive work experience of institutional foodservice, health care  and/or nutrition related field
•    Customer service oriented with a desire to continually learn new applications and business strategies
•    This position requires a commitment of travel; average 3-4 days every other week 
•    Experience with Windows-based software applications; working knowledge of word processing, database operations, spreadsheets, nutritional analysis and/or project management software
•    Strong organizational, project management and time management skills; ability to prioritize work assignments with focus on most critical tasks.
•    Ability to communicate difficult concepts using terminology appropriate to the audience
•    Ability to work well with others, both in person and over the telephone, exhibiting patience and diplomacy
•    Competent in working effectively with minimal supervision and able to take initiative in problem solving
•    Ability to maintain a positive, team-oriented attitude
 

                                                                                    
Business Unit: 
Computrition
                                                                                    
Scheduled Weekly Hours:
40
                                                                                    
Number of Openings Available: 
1
                                                                                    
Worker Type: 
Regular
                                                                               
More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

                                                                          

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Soft Skills

  • Customer Service
  • Organizational Skills
  • Time Management
  • Interpersonal Skills
  • Teamwork
  • Proactive Mindset

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