Cityworks Analyst I/II

Timmons Group is currently seeking an experienced Cityworks Analyst I/II to join our Asset Management group working remotely and supporting clients on the west coast.

A successful Technical Analyst II candidate will use their technical expertise and project delivery experience to support our clients with the implementation of geospatial-based technology solutions through the entire asset management life cycle--from requirements to rollout.  The Technical Analyst II will work with our clients to understand their business processes, workflows, and needs on multiple levels (from a technical, functional, practical, and end-user perspective).  The candidate will be a highly engaging individual who will work with creative and technical team members to plan, develop, test and deliver awesome solutions through an iterative methodology.  We are looking for candidates who are passionate about working with teams to solve problems, who take ownership of tasks and who are willing to ask questions and share opinions. 

Essential Duties and Responsibilities of a successful candidate include but are not limited to:

• Provide consultation and business analysis to design and document technology-based solutions
• Work on multiple projects of varying duration, size and complexity
• Elicit, translate and simplify requirements
• Document and organize acceptance criteria for user requirements
• Motivate teams to work together, communicate and over-deliver
• Provide outstanding customer service
• Work with project teams during all phases of the project life cycle including requirements gathering and analysis, design, build, test, training, deployment, and support
• Facilitate asset management requirements meetings with clients and internal teams
• Define improvements to business processes, assist decision-makers in gathering information to make decisions and help quality assurance test solutions

Skills/Requirements of a successful candidate include but are not limited to:

• Bachelor’s degree in an engineering, computing or business-related field
• Ideal candidates will have at least one year of Cityworks (or similar software) experience focused on engaging others in the delivery and execution of technical solutions and service deliverables preferred
• Experience with permitting processes with municipal clients preferred (AMS or PLL)
• Experience with ESRI required
• ESRI cloud, desktop, web and mobile product lines desired
• Experience with practical community development software development; prior geospatial and community development experience a plus
• Strong problem-solving skills
• Flexibility and creativity in order to adapt and adjust to each team, each project and each client
• Ability to travel up to 25%+ of the time (post COVID)
• Excellent communication skills; must communicate effectively with our internal development team and external clients
• Ability to work with a diverse team and manage multiple projects simultaneously
• Detail oriented and well organized

The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are looking for high energy, creative, flexible, patient, self-starters who are willing to work at a dynamic pace. Candidates must share a commitment to our company’s Vision, Mission and Shared Values.

Timmons Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status.

Timmons Group is a full-service engineering and technology firm recognized nationally as a “Best Firm to Work For” by CE News. With over 15 offices throughout the Mid-Atlantic and Southeast, we provide civil engineering, environmental, economic development, GIS/geospatial technology, landscape architecture, and surveying services to a diverse client base. As one of Engineering News Record’s (ENR) Top 500 Design Firms for over 30 years, we are dedicated to being an employer of choice and providing our people with the best resources, technology, and culture to help them thrive in an engaging career development setting. For more information, visit www.timmons.com.

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