As the technology firm that created the mobile world and a rich history of 145 years of building ground-breaking solutions and innovative technologies supported by 60,000+ patents, Ericsson has made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you are welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team.
Ericsson Enterprise Wireless Solutions (BEWS) is the group responsible for leading Ericsson’s Enterprise Networking and Security business. Our growing product portfolio spans across wide area networks, local area networks and enterprise security. We are the #1 global market leader in Wireless-WAN based enterprise connectivity solutions and are growing fast in enterprise Private 5G networks and Secure Access Services Edge (SASE) solutions.
The Ericsson Enterprise Wireless Solutions Sales Organization is looking for a Global Partner Program Experience Manager who will be responsible for identifying the strategies and tactics to innovate and advance the global Ericsson Enterprise Solutions partner program strategy to deliver on the 3-year program roadmap. As a member of the Global Distribution and Partner Programs team, the Senior Manager, Global Partner Program Experience will seek inspiration both internally and externally to deeply understand the partner experience.
The Global Partner Program team develops ecosystem strategy, partner programs, partner experience, and programmatic go-to-market support for Cradlepoint / Ericsson Enterprise and our partners. Through our partner ecosystem, we seek to accelerate customer outcomes through a thriving partner ecosystem.
Manage the programs internal communications including dashboards to measure program engagement and effectiveness to keep the organization informed on program updates
Bring a disruptive mindset and seek opportunities to continuously improve the partner program leading to better outcomes for partners, customers, and Cradlepoint / Ericsson
Drive innovation to create new program elements to deliver the 3-year partner program vision
Monitor the end-to-end partner experience, identify areas of friction and design changes to deliver improved partner experience
Collaborate and co-ordinate across multiple business functions and geographies to achieve alignment and deliver results
Ability to develop and deliver strategic level communications and presentations to express new ideas and drive approvals
Minimum Qualifications:
Bachelor's degree (or higher) in relevant field
Ten (10+) years of relevant experience - ideally with specific exposure multiple partner sales motions
Ability to travel up to ~15% of the time
Understanding of channel first sales models including partner benefits, requirements, industry trends and structures. Expert knowledge of the two-tier technology distribution and partner channel model as clear differentiators
Self-starter, excited about rolling up your sleeves and getting stuff done in the environment of a hyper-growth company
Excellent verbal and written communications, presentation - including to senior management as required
Strong project management capability, the ability to track, execute and deliver on time
Balance of analytic/process and relationship/people skills (a professional that is not afraid of pivot tables and ready to get your hands dirty executing)
Ability to advocate for an inclusive and diverse environment where everyone can be their best selves
Excellent business acumen, with demonstrated ability to identify, articulate, and make decisions with complex tradeoffs
#LI-Remote
At Ericsson Enterprise Wireless Solutions, we are one team - all in on inclusion. Celebrating the uniqueness of our individual team members across the globe helps us build diverse teams where we all can thrive. Our connected, community-focused culture enables each one of us to perform at our best and fully be ourselves.
Our values drive everything we do:
We are creating the future of global connectivity and community. Come join us. You belong here.
Compensation & Benefits at Ericsson Enterprise Wireless Solutions
At Ericsson Enterprise Wireless Solutions, we know that our people are the key to our success. We offer a competitive compensation and benefits package to help with your individual needs and goals.
Your Pay:
The salary range for this position is listed below. The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.
Your pay also includes the opportunity for an annual bonus. This variable pay opportunity is dependent upon the attainment of agreed to goals and objectives as determined by our Senior Leadership team. Certain eligibility and pro-ration rules apply.
Your Health:
Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage.
Your Financial Security:
Ericsson Enterprise Wireless Solutions invests in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.
Your Time:
Your work-life balance is important to us. Ericsson Enterprise Wireless Solutions provides generous paid time off, including: 15 days of Flexible Time Off (FTO), four paid quarterly well-being days, and 11 paid annual holidays (includes nine company holidays and up to two floating holidays). Please note that an employee’s FTO balance and floating holidays may be prorated in the first year, based on start date. We also offer paid maternity-leave benefits and six weeks 100% paid family leave for all employees.
Additional Benefits:
Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, Talkspace mobile therapy, and volunteer paid time off.
Ericsson Enterprise Wireless Solutions’ Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We’re proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.
Please note: Ericsson Enterprise Wireless Solutions does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Ericsson Enterprise Wireless Solutions employees.
The deadline to apply to this role is listed below.
Note: this date may be updated based on any extensions to the job posting.
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