Account Executive (West)

Position Summary

The Accounts Executive for National University Harmony Academy serves in key positions for growth and outreach. A successful regional team makes connections with its customers and creates long-lasting relationships. The Accounts Executive will be responsible for developing and maintaining these connections with executive accounts. They should be self-starting professional with a proven track record in organization growth.

This individual will be responsible for working with and building relationships with select group of clients and prospective clients to ensure clients are dealt with professionally, effectively, with team members to reach and maintain growth goals and at the same time promote the National University Harmony Academy mission, vision, and values to the company and to its employees.

Candidate must reside in California.

Essential Functions:

• The Account Executive is responsible for virtual business development in a defined territory with select accounts.
• Responsible for submitting kit orders for assigned accounts and assisting the field teams with kits orders, account development and management, as assigned.
• Responsible for not only securing the Memorandum of Understanding (MOU) for select accounts but also for managing the onboarding of the account including, but not limited to, conducting virtual trainings.
• Ensure that there is a clear plan in place for National University Harmony Academy usage, including creating a training schedule with dates, number of trainers needed, and additional resources needed for successful implementation.
• Will follow-up on a regular basis with the accounts to determine what additional support is needed to ensure account health and fidelity in implementation.
• Maintain communications with the account in scenarios were rolling out programs may include a multi-year plan.
• Constantly build and improve company image and look for more ways to further its promotion.
• Communicate weekly progress on goal to quota, develop quarterly business plans, and provide on-going support to assigned new and existing clients.
• Play an important role in marketing to bring in more clients for further improvement of sales and production.
• Communicate with the Director and Regional Manager frequently, provide consistent and thorough updates.
• Collaborate with the Regional Manager, and the Director to maximize communication channels within the organization.
• Work with managers, business experts and management analysts in dealing with the technical aspects of the region and specific requests.
• Analyze problems and methodical approaches to maximize the efficiency of the operations.
• Demonstrated ability to set and reach goals, self-motivated; goal and client service oriented; professional image and demeanor.
• Possess the drive to connect with people, helping individuals obtain a quality learning experience that will assist them in moving forward in their career assisting organizations in meeting workforce development needs.
• Strong interpersonal, communication and collaboration skills are necessary, as is the ability to represent the SEC/NU professionally and credibly within the System community and throughout the community-at-large.
• Candidate must be able to communicate and work with individuals from diverse backgrounds and experiences.
• Requires the ability to work with broad parameters and with little supervision; demonstrated ability to initiate, conceptualize and complete projects with little oversight.
• Must be capable of meeting strangers in new environments and quickly make them feel comfortable.
• In-depth knowledge of a university academic model, as may be gained through experience as either an alumni or faculty.
• Additional duties to support the field team and clients, as assigned.

Supervisory Responsibilities: N/A 

Requirements:

Education & Experience:

• Bachelor’s Degree or equivalent in Business, Marketing or relevant field is required.
• Master’s Degree is preferred.
• Five to seven (5-7) years of experience promoting and implementing educational programs.
• Extensive experience working with large high-profile districts and organizations, ability to coordinate large teams, large accounts, and the resources needed to support and sustain long term implementations.
• Must provide evidence of experience in planning and implementing school-based professional development.
• Demonstrable experience in developing relationships with education leaders from Pre-K-12 and higher education.

Competencies/Technical/Functional Skills:

• Ability to politically navigate through an organization to interact with key decision makers and other executives.
• Strong professional presence and demonstrated ability to present to C-level decision makers.
• Ability to craft a solution with appropriate products and services that meets business goals based on client discussions.
• Ability to communicate professionally, persuasively, and confidently over phone, e-mail and in face-to-face appointments.
• Strong commitment to building a strong multi-state region with an extensive Sanford Harmony user base.
• Strong commitment to building a regional and national culture for Sanford Harmony that is centered on collaboration across the regions, management team, and very open and consistent communication with the Director.
• Proficiency in Windows-based applications including Word, Excel, Office, PowerPoint and contact management software.
• Ability to work collaboratively and effectively across departments, functions, cultures, and time zones.
• Handle public relations and client relationships.
• Excellent verbal and written communication skills.
• Outstanding needs analysis and problem-solving skills.
• Demonstrated leadership skills and comfortable expanding skills set in a key “player-coach” role.
• Strong relationship building skills.
• Effective presentation skills.
• Highly organized with strong planning and time management skills.
• Attention to detail and strong follow-up skills.
• Strong research skills and ability to identify client needs.
• Exceptional customer service skills.

Location: Remote, California (must reside in California)

Travel: Up to 25% travel required.

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Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

Compensation Range:

National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

National University offers an opportunity to work in an innovative environment that supports diversity.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.