Remote Scheduler - Kenya

DataForce by TransPerfect is seeking a remote Scheduler to join our team for a new data collection project in Kenya! This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence technology.

Role Summary

The Scheduler is responsible for scheduling participants for an onsite data collection. The Scheduler will communicate with potential participants via phone or email, as well as screen them based on defined criteria, and scheduling them based on their availability. The Scheduler is also responsible for responding to pre-study participant questions, and pre-study follow-up to encourage attendance and minimize no-shows. The Scheduler is the main face of our team to people participating in this onsite study.

Role Responsibilities

• Validation of candidates via phone calls according to project requirements

• Checking candidate availability for the project

• Answering candidates' questions

• Providing logistic information

• Scheduling candidates for a session time

• Filling the session schedule days in advance

• Remind Participants of upcoming appointments

• Communicate changes to participants

• Act as Liaison between participants and Project manager

• Resolve scheduling conflicts as they occur