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Enterprise Architect - Microsoft 365 with Intune Focus

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Key responsabilities:

  • Translate business requirements into solutions for Microsoft technologies.
  • Review and assess existing architectures, configurations, and provide recommendations for improvements.
  • Advise on best practices, conduct root cause analysis, and collaborate with support teams for issue resolution.
  • Stay updated on new technologies, effectively communicate across all levels of an organization, and contribute to strategic software enhancements.
US Cloud logo
US Cloud SME https://www.uscloud.com/
51 - 200 Employees
About US Cloud
US Cloud is the #1 alternative for enterprise Microsoft Support globally, providing comprehensive break-fix and consultative support for the entire Microsoft stack, 24/7/365. Headquartered in St. Louis, the company actually created the category and remains the ONLY Gartner-recognized independent provider of replacement Microsoft Premier & Unified Support services in the marketplace today. Our clients range from mid-sized organizations up to the Fortune 100. We typically save companies 30%-50% vs. Microsoft while offering more responsive service and 100% domestic, US-based engineers. We pride ourselves on being an engineering-focused company, dedicated exclusively to managed Microsoft Support, keeping enterprise IT up and running at a cost that preserves IT innovation and capability. With over 200 companies making the switch to US Cloud in the last 18 months alone, we earned recognition as an INC 5000 Fastest Growing Company with over 150% growth in 2020 -- and we continue to grow. Simply put, we are trailblazers who are dedicated to providing “high-quality, fanatical Microsoft Support at prices that companies of all sizes can afford.”
See more US Cloud offers

Job description

Logo Jobgether

Your missions

The Microsoft 365 Solutions Architect is adept at aligning business goals with technical design. You will chart the best architectural blueprint for Microsoft 365 and related technologies to prevent architectural inflicted issues for our clients. You will bring deep technical knowledge and subject matter expertise around M365 and Intune by providing long-term supportability and setting expectations aligned with the needs of our clients.

Location: Remote, US
*This position is not eligible to be performed in New York, Colorado, Oregon, or California.

Responsibilities:

  • Partner with client stakeholders to translate business requirements into solutions to deploy, upgrade, or migrate to the latest Microsoft technologies.
  • Review existing architecture and configuration plans and provide a detailed assessment of a product’s current or planned configuration and make recommendations to reduce the time needed for successful deployments or migrations.
  • Advise business users on best practices for M365 and endpoint management architecture, design, development, or integration processes to reduce future problems.
  • Conduct root cause analysis of critical situations and make recommendations and plans for preventing recurrences.
  • Collaborate with the TAM to examine ticket trends and identify recurring issues and common threads. Analyze issues and engineer changes to proactively prevent and solve current problems.
  • Lead reactive troubleshooting or proactive service delivery, such as a risk assessment or a health assessment.
  • Act as the SME through design, implementation, and support of solutions related to Microsoft endpoint management technologies such as Microsoft Intune, Windows Autopilot, Microsoft Defender for Endpoint, Microsoft Office 365, etc.
  • Stay abreast of new technologies and application releases.
  • Articulate effectively to both technical and non-technical resources across all levels of an organization.
  • Participate in problem analysis and assist in determining strategic software solutions and enhancements to address identified issues.
  • Support and implement changes for Azure Active Directory.
  • Implement and support Microsoft Intune and related technologies.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Microsoft Defender for OfficeMicrosoft 365 AdministrationIntuneRoot Cause AnalysisAzure Active Directory

Soft Skills

  • Excellent Communication
  • Collaborative
  • Problem Solving
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