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Closing Date:
07/01/2024
Type of Position:
Professional Staff - Information Technology
No
Job Type:
Regular
Day Shift (United States of America)
No
Institution Name:
University of Arkansas, Fayetteville
Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.
For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.
Department:
Electrical Engineering and Computer Science
https://eecs.uark.edu/
Summary of Job Duties:
The Computer Operator is responsible for assisting students, faculty, and staff by providing hardware and software support.
The ideal candidate for this position should possess strong problem-solving skills, excellent communication abilities, and a willingness to provide outstanding customer service. They should be adaptable, detail-oriented, and capable of handling multiple tasks efficiently. Additionally, physical strength is necessary for handling computer equipment, and a basic understanding of IT concepts is essential for troubleshooting various technical issues effectively.
This position is governed by state and federal laws and institution policy.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Qualifications:
Minimum Qualifications:
The formal education equivalent of a high school diploma
At least one year of computer or network support experience
Experience with the operations of personal computers and the functions of various software
Proven Communication and Documentation skills
Physical capability to lift and handle computer equipment for setups and deliveries
Preferred Qualifications:
Experience with workday, Team Dynamix, or other ERP/Ticketing systems
Scripting/Coding experience with languages and tools such as PowerShell or Python
Knowledge, Skills, and Abilities:
Knowledge of the operations of personal computers and the functions of the software used
Knowledge of endpoint/Intune management for Microsoft administration
Linux software installation and administration skills
Knowledge of automation tools such as PowerShell, python, and Linux shell scripting
Database knowledge and skills, including development skills for internal use such as inventory management
Ability to train and supervise lab assistants and organize lab space
Ability to determine cause of computer or software problems and resolve or refer for maintenance and repair
Ability to communicate effectively orally and in writing
Additional Information:
$40,000
Required Documents to Apply:
Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume
Proof of Veteran Status
Recruitment Contact Information:
Christina Jamieson
Department of Electrical Engineering and Computer Science
800 W Dickson St
3219 Bell Engineering Center
Fayetteville, AR 72701
479-575-3008
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Special Instructions to Applicants:
Pre-employment Screening Requirements:
Criminal Background Check, Sex Offender Registry
The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:
N/A
Frequent Physical Activity:
N/A
Occasional Physical Activity:
N/A
Benefits Eligible:
Yes
